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Bonjour tout le monde! :-))

ravi de revenir ici, où le savoir qui m'échappe semble une évidence pour tout le monde!

deux questions m'amènent. Les deux dernières, promis! Voici les faits:

Pour me procurer Band-in-a-Box, je suis passé par http://www.ipemusic.com/pgmusic. Je n'aurais vraisemblablement pas dû...de deux choses l'une:
ou bien je suis devenu plus stupide qu'un dindon qui trouve une table des logarithmes et qui n'saurions qu'en faire,
ou bien il y a vraiment un problème de "procédures" avec certains programmes...

En effet, je me suis retrouvé contraint au téléchargement d'un bouzin innommable nommé "bandinabox_download_manager_setup_1.0.66",
d'une taille de 62,4 Mo, et je vous donne ma parole qu'on ne m'a pas laissé le choix: la page n'offrait aucune autre option!

J'ai donc douneloudé le bidule, ouvert le bidule, installé le bidule, et puis...échec du bidule.
Je veux dire par là qu'il n'y avait rien à comprendre à ce que j'étais censé faire...tout était soit incompréhensible, soit impossible! crazy
J'ai donc désinstallé le bidule manu énervari, et suis sorti grommeler dans la rue en tirant une tronche de croque-mort hépathique. Ca soulage, sur le coup.
Par conséquent, à l'exception du bidule lui-même, (que j'ai toujours, mais sous forme d'intalleur, comme si je ne l'avais jamais ouvert)
plus rien de cette mésaventure ne subsiste sur mon ordi pour le moment.

Ce qui subsiste, en revanche, c'est le fait que j'ai bel et bien payé 129€ pour un programme que je n'ai toujours pas, et le sentiment de m'être fait empapaouter...

Résultat des courses, coincé comme un pourcentage dans une déclaration de revenus, je me vois amené, de deux choses l'une:
-ou bien à me faire rembourser mes 129€ et renoncer à Band-in-a-Box, mais franchement, je trouverais ça rageant!
-ou bien à revenir ici m'adresser à ceux qui savent, ou ont vécu une expérience similiaire que leur HP les autorise à raconter, et qui me diront peut-être ce qui s'est passé!

D'où les deux questions qui m'amènent:

A) Les emm... que j'ai eus sont-ils normaux? En d'autres termes, existe-t-il une adresse, ailleurs, où le parcours serait moins labyrinthesque? Où j'achèterais juste un installeur, et basta?
B) Au cas où ce lamentable fiasco serait dû à une erreur de ma part, ce qui signifierait tout recommencer depuis le début (pourquoi pas, après tout...?), quelqu'un sait-il comment s'y prendre?
Après tout, j'ai peut-être simplement besoin que mon cerveau fasse une mise-à-jour, histoire de coller un peu plus aux procédures nouvelles et à la philosophie qui les sous-tend?

Anecdote:
avant le téléchargement du bidule en question, j'ai pu lire un court texte, sur la page, qui expliquait que ce programme est destiné à rendre la procédure d'installation "plus simple que la vieille méthode manuelle..."
Et soudain, je pense à Guitry, qui disait à propos des sens giratoires destinés aux automobiles:
"tout ceci est fort compliqué, comme tout ce qui est destiné à simplifier la vie!"

Et voilà! Vous savez tout à propos de là où j'en suis, ce qui n'est pas compliqué puisque je fais du sur-place, en fait! :-D

il me reste à vous remercier de votre patience d'abord et de vos réponses ensuite, et à vous souhaiter la meilleure semaine possible!

amicalement

Alceste


Alceste-le-Loup

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From many years of poorly understanding French, I think this is a question about purchasing BIAB, downloading the installer, and not receiving the full program. I think the question also asks if there is a better way to contact PG Music. From other posts by this user, this topic is about a Windows computer but this user is very experienced with BIAB on the Mac.

You can contact Support in one of several ways:

Try the Live Chat, which is that blue bubble on the lower right of your screen (if they are waiting online).

Or click on The Support column header, in the third row down on your screen, the blue row.

There is also a French language forum for BIAB, here: https://www.pgmusic.com/forums/ubbthreads.php?ubb=postlist&Board=15&page=1


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Google Translate gives:

Hello everybody! :-))

delighted to be back here, where the knowledge that eludes me seems obvious to everyone!

two questions lead me. The last two, I promise! Here are the facts:

To get Band-in-a-Box, I went to http://www.ipemusic.com/pgmusic. I probably shouldn't have...one of two things:
or else I've become dumber than a turkey who finds a table of logarithms and doesn't know what to do with it,
or else there is really a problem of "procedures" with certain programs...

Indeed, I found myself forced to download an unnameable book named "bandinabox_download_manager_setup_1.0.66",
62.4 MB in size, and I give you my word that I was left with no choice: the page offered no other options!

So I douneloud the widget, opened the widget, installed the widget, and then...failed the widget.
By that I mean there was nothing to understand what I was supposed to do...everything was either incomprehensible or impossible! crazy
So I uninstalled the manu énervari gizmo, and went out grumbling in the street, pulling a hepathic undertaker's face. It relieves, instantly.
Therefore, with the exception of the thingy itself, (which I still have, but in installer form, as if I had never opened it)
nothing of this misadventure remains on my computer for the moment.

What remains, however, is the fact that I did indeed pay €129 for a program that I still don't have, and the feeling of having been smothered...

Race result, stuck as a percentage in a tax return, I see myself led, of two things one:
-or to have my €129 reimbursed and give up Band-in-a-Box, but frankly, I would find that infuriating!
-or to come back here to address those who know, or have had a similar experience that their HP authorizes them to tell, and who will perhaps tell me what happened!

Hence the two questions that lead me:

A) Are the emm... I had normal? In other words, is there an address, elsewhere, where the route would be less labyrinthine? Where would I just buy an installer, and basta?
B) In case this dismal fiasco is due to an error on my part, which means starting all over again from the beginning (why not, after all...?), does anyone know how to go about it?
After all, maybe I just need my brain to do an update, just to stick a little more to the new procedures and the philosophy behind them?

Anecdote:
before downloading the gadget in question, I was able to read a short text, on the page, which explained that this program is intended to make the installation procedure "simpler than the old manual method..."
And suddenly, I think of Guitry, who said about roundabouts for automobiles:
"all this is very complicated, like everything that is intended to simplify life!"

And There you go! You know everything about where I'm at, which isn't complicated since I'm actually treading water! :-D

it only remains for me to thank you first for your patience and then for your answers, and to wish you the best possible week!

friendly

Alceste


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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I wonder if there is anyone in PGM support who can converse in French?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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There is also the very active +++ Forum des Utilisateurs Français de Band-in-a-Box +++ forum section with moderator Daniel Donval.


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Thanks for translation, who knew the French were so witty and perceptive. I studied German in school. If only I would have known.


BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.

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Bonjour Alceste,

Vous n'avez pas besoin d'utiliser le "Install Manager" si vous ne le souhaitez pas. Trouvez votre URL de téléchargement dans votre e-mail de confirmation de commande. Cliquez sur ce lien ou copiez-le et collez-le dans votre navigateur.

Sur votre page de téléchargement, vous pouvez cocher la case "Montrer les éléments téléchargeables pour ce produit" et vous pourrez télécharger tous les fichiers individuellement.



Alternativement, si vous souhaitez utiliser le "Install Manager", ouvrez-le et cliquez sur le bouton "URL de téléchargement". Maintenant, collez le lien vers votre page de téléchargement et appuyez sur "OK". Notez que si vous avez besoin de changer la langue en FR, cela peut être fait en allant dans le menu "Edit | Language Selection".



Dites moi si vous avez d'autres questions.

-------------
You don't need to use the Install Manager if you don't want to. Find your download URL in your order confirmation email. Click on this link or copy and paste it into your browser.

On your download page, you can click the checkbox "Montrer les éléments téléchargeables pour ce produit" and you can download all the files individually.

(see image)

Alternatively, if you wish to use the Install Manager, open it and click the "URL de téléchargement" button. Now, paste in the link to your download page and press "OK". Note if you need to change the language to FR, this can be done by going to the menu "Edit | Language Selection".

(see image)


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Hello AudioTrack!

please, if you think you can help me, feel free to do it in english,

this is not a problem for me!

I read English better than I speak it, and therefore I'm certain I could understand!

To be fully honest, when I read the english translation Google does with my french writing, I think I could

write directly in English!

Thank you anyway ;-)


Alceste-le-Loup

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Hello Alceste-le-Loup


I hope that Andrew's reply above has been able to assist you. Yes?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window

In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.

Watch the video.

You can see all the 2026 videos on our forum!

Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • Android Band-in-a-Box® App (included)

Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:


  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Video: New User Interface (GUI)

Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

Watch the video.

You can see all the 2026 videos on our forum!

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