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Joined: Jan 2023
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Joined: Jan 2023
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Bonjour tout le monde! :-)) ravi de revenir ici, où le savoir qui m'échappe semble une évidence pour tout le monde! deux questions m'amènent. Les deux dernières, promis! Voici les faits: Pour me procurer Band-in-a-Box, je suis passé par http://www.ipemusic.com/pgmusic. Je n'aurais vraisemblablement pas dû...de deux choses l'une: ou bien je suis devenu plus stupide qu'un dindon qui trouve une table des logarithmes et qui n'saurions qu'en faire, ou bien il y a vraiment un problème de "procédures" avec certains programmes... En effet, je me suis retrouvé contraint au téléchargement d'un bouzin innommable nommé "bandinabox_download_manager_setup_1.0.66", d'une taille de 62,4 Mo, et je vous donne ma parole qu'on ne m'a pas laissé le choix: la page n'offrait aucune autre option! J'ai donc douneloudé le bidule, ouvert le bidule, installé le bidule, et puis...échec du bidule. Je veux dire par là qu'il n'y avait rien à comprendre à ce que j'étais censé faire...tout était soit incompréhensible, soit impossible!  J'ai donc désinstallé le bidule manu énervari, et suis sorti grommeler dans la rue en tirant une tronche de croque-mort hépathique. Ca soulage, sur le coup. Par conséquent, à l'exception du bidule lui-même, (que j'ai toujours, mais sous forme d'intalleur, comme si je ne l'avais jamais ouvert) plus rien de cette mésaventure ne subsiste sur mon ordi pour le moment. Ce qui subsiste, en revanche, c'est le fait que j'ai bel et bien payé 129€ pour un programme que je n'ai toujours pas, et le sentiment de m'être fait empapaouter... Résultat des courses, coincé comme un pourcentage dans une déclaration de revenus, je me vois amené, de deux choses l'une: -ou bien à me faire rembourser mes 129€ et renoncer à Band-in-a-Box, mais franchement, je trouverais ça rageant! -ou bien à revenir ici m'adresser à ceux qui savent, ou ont vécu une expérience similiaire que leur HP les autorise à raconter, et qui me diront peut-être ce qui s'est passé! D'où les deux questions qui m'amènent: A) Les emm... que j'ai eus sont-ils normaux? En d'autres termes, existe-t-il une adresse, ailleurs, où le parcours serait moins labyrinthesque? Où j'achèterais juste un installeur, et basta? B) Au cas où ce lamentable fiasco serait dû à une erreur de ma part, ce qui signifierait tout recommencer depuis le début (pourquoi pas, après tout...?), quelqu'un sait-il comment s'y prendre? Après tout, j'ai peut-être simplement besoin que mon cerveau fasse une mise-à-jour, histoire de coller un peu plus aux procédures nouvelles et à la philosophie qui les sous-tend? Anecdote: avant le téléchargement du bidule en question, j'ai pu lire un court texte, sur la page, qui expliquait que ce programme est destiné à rendre la procédure d'installation "plus simple que la vieille méthode manuelle..." Et soudain, je pense à Guitry, qui disait à propos des sens giratoires destinés aux automobiles: " tout ceci est fort compliqué, comme tout ce qui est destiné à simplifier la vie!" Et voilà! Vous savez tout à propos de là où j'en suis, ce qui n'est pas compliqué puisque je fais du sur-place, en fait! :-D il me reste à vous remercier de votre patience d'abord et de vos réponses ensuite, et à vous souhaiter la meilleure semaine possible! amicalement Alceste
Alceste-le-Loup
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From many years of poorly understanding French, I think this is a question about purchasing BIAB, downloading the installer, and not receiving the full program. I think the question also asks if there is a better way to contact PG Music. From other posts by this user, this topic is about a Windows computer but this user is very experienced with BIAB on the Mac. You can contact Support in one of several ways: Try the Live Chat, which is that blue bubble on the lower right of your screen (if they are waiting online). Or click on The Support column header, in the third row down on your screen, the blue row. There is also a French language forum for BIAB, here: https://www.pgmusic.com/forums/ubbthreads.php?ubb=postlist&Board=15&page=1
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Jun 2012
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Google Translate gives: Hello everybody! :-)) delighted to be back here, where the knowledge that eludes me seems obvious to everyone! two questions lead me. The last two, I promise! Here are the facts: To get Band-in-a-Box, I went to http://www.ipemusic.com/pgmusic. I probably shouldn't have...one of two things: or else I've become dumber than a turkey who finds a table of logarithms and doesn't know what to do with it, or else there is really a problem of "procedures" with certain programs... Indeed, I found myself forced to download an unnameable book named "bandinabox_download_manager_setup_1.0.66", 62.4 MB in size, and I give you my word that I was left with no choice: the page offered no other options! So I douneloud the widget, opened the widget, installed the widget, and then...failed the widget. By that I mean there was nothing to understand what I was supposed to do...everything was either incomprehensible or impossible! crazy So I uninstalled the manu énervari gizmo, and went out grumbling in the street, pulling a hepathic undertaker's face. It relieves, instantly. Therefore, with the exception of the thingy itself, (which I still have, but in installer form, as if I had never opened it) nothing of this misadventure remains on my computer for the moment. What remains, however, is the fact that I did indeed pay €129 for a program that I still don't have, and the feeling of having been smothered... Race result, stuck as a percentage in a tax return, I see myself led, of two things one: -or to have my €129 reimbursed and give up Band-in-a-Box, but frankly, I would find that infuriating! -or to come back here to address those who know, or have had a similar experience that their HP authorizes them to tell, and who will perhaps tell me what happened! Hence the two questions that lead me: A) Are the emm... I had normal? In other words, is there an address, elsewhere, where the route would be less labyrinthine? Where would I just buy an installer, and basta? B) In case this dismal fiasco is due to an error on my part, which means starting all over again from the beginning (why not, after all...?), does anyone know how to go about it? After all, maybe I just need my brain to do an update, just to stick a little more to the new procedures and the philosophy behind them? Anecdote: before downloading the gadget in question, I was able to read a short text, on the page, which explained that this program is intended to make the installation procedure "simpler than the old manual method..." And suddenly, I think of Guitry, who said about roundabouts for automobiles: "all this is very complicated, like everything that is intended to simplify life!" And There you go! You know everything about where I'm at, which isn't complicated since I'm actually treading water! :-D it only remains for me to thank you first for your patience and then for your answers, and to wish you the best possible week! friendly Alceste
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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I wonder if there is anyone in PGM support who can converse in French?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Joined: Dec 2002
Posts: 12,948
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Thanks for translation, who knew the French were so witty and perceptive. I studied German in school. If only I would have known.
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Joined: May 2002
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PG Music Staff
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PG Music Staff
Joined: May 2002
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Bonjour Alceste, Vous n'avez pas besoin d'utiliser le "Install Manager" si vous ne le souhaitez pas. Trouvez votre URL de téléchargement dans votre e-mail de confirmation de commande. Cliquez sur ce lien ou copiez-le et collez-le dans votre navigateur. Sur votre page de téléchargement, vous pouvez cocher la case " Montrer les éléments téléchargeables pour ce produit" et vous pourrez télécharger tous les fichiers individuellement.  Alternativement, si vous souhaitez utiliser le "Install Manager", ouvrez-le et cliquez sur le bouton "URL de téléchargement". Maintenant, collez le lien vers votre page de téléchargement et appuyez sur "OK". Notez que si vous avez besoin de changer la langue en FR, cela peut être fait en allant dans le menu "Edit | Language Selection".  Dites moi si vous avez d'autres questions. ------------- You don't need to use the Install Manager if you don't want to. Find your download URL in your order confirmation email. Click on this link or copy and paste it into your browser. On your download page, you can click the checkbox "Montrer les éléments téléchargeables pour ce produit" and you can download all the files individually. (see image) Alternatively, if you wish to use the Install Manager, open it and click the "URL de téléchargement" button. Now, paste in the link to your download page and press "OK". Note if you need to change the language to FR, this can be done by going to the menu "Edit | Language Selection". (see image)
Andrew
PG Music Inc.
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Hello AudioTrack!
please, if you think you can help me, feel free to do it in english,
this is not a problem for me!
I read English better than I speak it, and therefore I'm certain I could understand!
To be fully honest, when I read the english translation Google does with my french writing, I think I could
write directly in English!
Thank you anyway ;-)
Alceste-le-Loup
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Hello Alceste-le-Loup
I hope that Andrew's reply above has been able to assist you. Yes?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
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