I recently had the printer issue. Bought a brand-new HP from Amazon. Went through all the quick card steps to get it going, it was dead. This printer simply had a bad firmware on it which kept restarting the initial Hello World status. Since it was in that status, I couldn't connect it to the web to update that firmware. So I had a brick. Could I find any U.S. based live support? Nope. Returned it to Amazon's return junk pile and got my money back. Ticked me off so much I haven't bought another printer. Living without.

These companies made this mess, we're stuck with it. Profits are more important than quality and service. That's why everything is disposable, built in obsolescence.




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory