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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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OP
Apprentice
Joined: May 2000
Posts: 225 |
I changed the output device in my audio preferences, now I get:
Windows Audio Session error: Input and output sample rates must match. Audio input (recording) will be disable. The error number is -9997.
Suggestions or referrels to tutorial video, etc.?
Many thanks.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Band-in-a-Box for Windows
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Joined: Jan 2020
Posts: 3,586
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Veteran
Joined: Jan 2020
Posts: 3,586 |
Jim.
best bet is to post settings pics so us users and pg support can see whats going on .
we dont even know your brand of sound interface.
pics needed.
1. bb driver settings.
2. if your sound device has a user control panel..
a pic of settings.
3. pics of your windows recording and playback dialogues
includeing (IMPORTANT) >> advanced tab which shows bit depth//sampling rate.
with above detailed info it makes things easier to debug.
i would also advise, if never done, reading up on 'optimising a music production pc' << can google and/or
you tube and/or here on the pg forums are links to articles.
ps also would help IF by the reaper X with reaps open
you posted the info. its another clue.
hn year.
om
Last edited by justanoldmuso; 01/13/23 02:38 PM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs(90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,022
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,022 |
I changed the output device in my audio preferences, now I get:
Windows Audio Session error: Input and output sample rates must match. Audio input (recording) will be disable. The error number is -9997.
Suggestions or referrels to tutorial video, etc.?
Many thanks. Please see This Post which hopefully explains the issue causes and how to resolve.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,673
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,673 |
In addition to the post AudioTrack pointed at, I will add also that it only matters if you will actually be recording audio in Band-in-a-Box. So you don't necessarily need to do anything.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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OP
Apprentice
Joined: May 2000
Posts: 225 |
Thanks for your reply. If I can figure out how to post a pic, I’ll do so.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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OP
Apprentice
Joined: May 2000
Posts: 225 |
Good solution. I haven’t wanted to record within BIAB lately, but I may want to soon, so I’ll probably try the solutions given to me by the kind folks who submitted them.
How do I post phots in the forum, by the way?
Thanks.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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OP
Apprentice
Joined: May 2000
Posts: 225 |
I read the post. Thanks. I haven’t done the stuff it recommends yet, but I’m glad to have this info.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Band-in-a-Box for Windows
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Joined: Jan 2020
Posts: 3,586
Veteran
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Veteran
Joined: Jan 2020
Posts: 3,586 |
Jim..
re posting pics of your settings.
when you clik REPLY go to file manager at bottom of reply dialogue to post pics.
best.
om
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs(90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,022
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,022 |
Also, don't use the Quick Reply option. You can only add an image through the normal Reply or New Post options.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,022
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,022 |
There's a Tips and Tricks article by Noel on posting an image at this link.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 225
Apprentice
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OP
Apprentice
Joined: May 2000
Posts: 225 |
Thanks!!!! I've wanted to post pics at other times and couldn't figure it out.
Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
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Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
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Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
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You can see all the 2026 videos on our forum!
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