Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
When starting BiaB 2023 I get a "NONAME.SGU Division by Zero" Error. The Program isn't working and closing without "End task" in Task Manager.

What can I do to fix this?
Thx Gery

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Capture5.JPG (15.21 KB, 298 downloads)
Capture6.JPG (92.89 KB, 297 downloads)
Band-in-a-Box for Windows
Joined: May 2001
Posts: 2,220
L
Veteran
Offline
Veteran
L
Joined: May 2001
Posts: 2,220
I would contact the PGMusic support line:
Live Chat, phone or email.

LLOYD S

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,986
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,986
I understand your problem is that you cannot get BIAB to even start and you get that message.

There are several things you can do.

Call or chat with PG Music Support
Reinstall BIAB

However, try this first:

Using a file manager or Windows Explorer, navigate to your /BB folder (probably C:/BB) and then go into the Preferences folder under that.

Rename these two files: intrface.bbw (yes, I spelled that right) and MySetup.DK

The files will be recreated by BIAB once it starts. You will have to redo any preferences settings you may have made, since this is the equivalent of Return to Factory Settings, except you can do it without starting BIAB.

If you want to know more, but you don't have to: https://www.pgmusic.com/techfaq67.htm#93




BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
Thanks, I did rename intrface.bbw and MySetup.DK. Then I checked and adjusted preferences and options. Since the styles were empty I did a (slow) rebuild. In the the middle of this process the "Division by zero" showed up and I have the same status as before.

So maybe (one of?) the styles is corrupt?
Or may be installing the program in C:\Program Files (x86)\bb was no good idea (I set "Full control" for all users)?

Strangely BiaB VST in Cubase 12 works with no problems.

Thanks again for your ideas.
Gery

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,585
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,585
Quote:
Or may be installing the program in C:\Program Files (x86)\bb was no good idea (I set "Full control" for all users)?

Installing in that folder is a known no-no.

You should only install BiaB in a top-level folder, e.g. X:\bb

Suggest you uninstall and then re-install as above. There are known privilege issues in later Windows versions with using \Program Files (x86)


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,986
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,986
I concur. We know that either one of the /Program Files folders is about the only place where BIAB will not work.

I should have spotted that in the error message.

To my knowledge, the BIAB /BB folder can be on any drive you choose. In my system, it’s drive F. If it isn’t on drive C, a few system files like fonts and the plug-in will be installed on C. Also, although I’ve never tried it, I’m not aware of a requirement that /BB must be at the top level of a drive, but put it there in case I’m wrong.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,585
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,585
You should be able to install in an other folder than X:\bb\ however, the overwhelming majority of users do use X:\bb\ (where X: is the selected drive letter on the computer), so using this approach just offers a chance for some consistency.

Mine is installed in E:\bb\ as shown:

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2023-01-22_9-44-15.jpg (53.02 KB, 167 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
Thanks for all your help!

I uninstalled and re-installed in C:\bb. All working fine.

As soon as I add my own style files in the folder C:\bb\Styles and do a rebuild the "Division by Zero" Error comes back. There is a message saying "No Blanks in Filenames allowed". So it seems my styles with " " in the filename cause the trouble, strange.

Maybe it is not "allowed" to add own styles?

Greetings
Gery

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,585
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,585
As far as I am aware, the BiaB styles naming format is strictly no more than 8 characters long (8.3 format).

Rename the style and replace the space character with an underscore or similar and see if that resolves the error.

Separately, a non-conforming file name should not generate a division by zero error, it should be handled gracefully by the program.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
That did the trick: "..replace the space character with an underscore.."

Thanks!
Gery

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
User Video: Band-in-a-Box® + ChatGPT = Impressed the BOSS!

Since AI is now readily available online as a resource for many things, we recently put together and shared a video where we demonstrated how to create a song using Band-in-a-Box®, ChatGPT, and Synth V; we've also shared a Bob Doyle Media video, Convert MIDI Chords into AI Vocal Harmonies with ACE Studio and Band in A Box, showing how they utilize AI for their song projects. Now it's time to share Henry's video, Band-in-a-Box + ChatGPT = Impressed the BOSS!, where he demonstrates how to use ChatGPT and Band-in-a-Box to whip a song project together in only 3-4 hours.

Watch the video.

Visit Henry Clarke's YouTube Channel, Henry Clarke - Senior Musicians Unite, to find a large collection of tutorials showing the viewer how to achieve amazing results using Band-in-a-Box®!

Band-in-a-Box User Video Tutorials!

If you've reviewed our Support page, you've probably noticed the Videos page, which separates our Band-in-a-Box® tutorial videos by category: Overview, VST DAW Plugin, Setup, Beginner, Intermediate, Advanced, and there's even an Archive category to go down memory lane... (You'll also find these videos on our YouTube Channel.)

It's always great to hear how other Band-in-a-Box® users create their songs, especially when they explain in detail what they're doing. Like Henry Clarke's YouTube Channel, Henry Clarke - Senior Musicians Unite! There you'll find his ALL Band-in-a-Box Tutorials playlist with over 50 videos! His top-three most watched videos include "How to Get Started with Band-in-a-Box," "How I use the Audio Chord Wizard in Band-in-a-Box," and "How to Create An Effective Solo Using Band-in-a-Box" - however he touches on many other topics and also demonstrates his own Band-in-a-Box® songs in the Band-in-a-Box Created Songs playlist!

You're guaranteed to find some helpful videos when you visit Henry Clarke's channel!

Band-in-a-Box® 2024 Italian for Windows is Here!

Ci siamo dati da fare e abbiamo aggiunto oltre 50 nuove funzionalità e una straordinaria raccolta di nuovi contenuti, tra cui 222 RealTracks, nuovi RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, Playable RealTracks Set 3, Playable RealDrums Set 2, due nuovi set di "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 e altro ancora!

Tutti Pacchetti | Nuove Caratteristiche

Band-in-a-Box® 2024 French for Windows is Here!


Band-in-a-Box® 2024 apporte plus de 50 fonctions nouvelles ainsi qu'une importante de contenus nouveaux à savoir : 222 RealTracks, des RealStyles nouveaux, des SuperTracks MIDI, des Etudes d'Instruments, des Prestations d'Artistes, des "Morceaux avec Choeurs", un Set 3 de Tracks Jouables, un Set 2 de RealDrums Jouables, deux nouveaux Sets de "RealDrums Stems", des Styles XPro PAK 6, des Xtra Styles PAK 17 et bien plus encore!

Tous Packages | Nouvelles Fonctionnalités

Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V

Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!

We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!

Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a

If you like it, watch the video. Either way, let's hear your comments!

Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function

One of the new features added with Band-in-Box® 2024 is the Tracks Window, which will look familiar if you've worked with other DAWs.

Henry Clarke explains why he loves the Re-generation function within the Tracks Window in their video Revolutionize Your Band-in-Box® Tracks with Regenerating Function.

Watch video.

Learn even more about what the Tracks Window can do with our video Band-in-a-Box® 2024: The Tracks Window.

User Video: Convert MIDI Chords into AI Vocal Harmonies with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Convert MIDI Chords into AI Vocal Harmonies with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Forum Statistics
Forums65
Topics82,015
Posts740,390
Members38,659
Most Online2,537
Jan 19th, 2020
Newest Members
Altruego, Libertyjack, Pianoman3, JohnJacobb40, HM Hall
38,658 Registered Users
Top Posters(30 Days)
MarioD 176
Rob Helms 120
musocity 103
DC Ron 94
rsdean 92
BIABman 87
Today's Birthdays
paulgermana
Powered by UBB.threads™ PHP Forum Software 7.7.5