All:

Still trying to resolve my problem here. I seem to be missing quite a few WMA demo files in c:\bb\RealTracks\Data\RealDrums Demos Audio directory even after brand new install.

I sent an email to support on the 27th of February and they responded back on the 28th but really did not answer my question so the problem is still not resolved. I have not heard from them since so it could be they might still be working a resolution.

In the meantime, I downloaded all the available files from my online account again and many of them had different sizes then what I have originally downloaded in the past, I am guessing due to upgrades and fixes. I reinstalled the entire new downloaded packages, all 153 EXE files dating back to 2018 up to and including 2023 with patch 1006 on to a new blank SSD drive and my problem still exists. I wind up with only 3,170 WMA files in that directory.

If you fellow BIAB users can do me a favor, it might help me track down the problem.

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Take a look in your x:\bb\RealTracks\Data\RealDrums Demos Audio directory , x being your Hard Drive and let me know how many files you have. I am thinking there should be over 6,700 (give or take) WMA files if you have the entire Ultra+ or Audiophile package as these would include everything you can get. I wind up with only 3,170, so many of the drum demo's will not play if I am not connected to the internet. Musocity got me going in the right direction on this problem.

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If some of you could give me your total count, it would help.

Thanks

BIAB2025
Windows 10 Pro
WA6NCB
No Longer on a Crappy Laptop!