i might be wrong in your case...but one thing i notice is on the overloaded trak it says 'generic audio'.
typically any recording rig ive set up specifically names the name of the sound device used. in your case i dont see that just 'generic audio'. are you sure your useing the right sound device ?
the above assumes there is no bug in the music software being used.
one thing i do RECOMMEND is if the problem persists then go n' rent a usb audio interface from a gear store. if THEN all probs go away i would conclude its a problem with your current sound device.
sometimes one just has to use a process of elimination to sort out a prob.
best.
om
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
Drew, I looked over your previous post with multiple images again. It appears your Creative device is listed in Windows as WDM. In PT (and probably RB) you are using ASIO.
Does the Creative have native ASIO available in Windows? Not sure how mixing ASIO and WDM could affect things .. but I'm guessing it doesn't help.
I do not work here, but the benefits are still awesome Make your sound your own!
On my system the program has always labelled audio tracks as Generic Audio. The line below says AUD:AISO: (0,1) Wave + Wave. I assume that AUD means Audigy, and the ASIO output ports I am using are (0,1) Wave + Wave.
I'd be willing to rent a USB interface to see if it solves the problem, but this device and setup still works perfectly with Band-in-a-Box 2023 and with an earlier version of PowerTracks. And it had been working perfectly with PT and RB right up until I installed the latest versions.
I'm waiting to hear back from PG tech support.
Thanks again for your help, I appreciate it.
Drew
PS - congratulations on your User Showcase Award!
Windows 10 Pro build 6.2.9200 Intel Core i7-3930K @ 3.20 GHz 64 GB RAM NVIDIA GeForce GTX 650
Hi rharv. That's an interesting observation. I'm not sure why Windows is labelling them as WDM drivers, or if they are performing as WDM drivers. They show up as ASIO in the drivers dialog, and the Creative Labs web site says ASIO is supported for this card.
Whatever the case, they have been working perfectly in previous versions of these programs (PT and RB) and still work perfectly in Band-in-a-Box.
I think we need to hear what PG tech support has to say.
Thanks for taking another look.
Drew
Windows 10 Pro build 6.2.9200 Intel Core i7-3930K @ 3.20 GHz 64 GB RAM NVIDIA GeForce GTX 650
load up the previous versions that worked and jot down ALL settings includeing win settings + ADVANCED. (of course all rb n' ptw settings.)
also check your settings for each trak via THE LOOONG MENU.
see if there are any discrepencies tween your previous versions settings and the 2023 versions your haveing probs with.
best
om
ps thanks for your kind comments.
Last edited by justanoldmuso; 02/14/2302:14 PM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
Try going into the main menu (Edit - Track - Merge) and, if, in that dialog, Merge audio to Mono is checked, then that's what is causing the problem. Turns out if that command (for merging tracks) were used and the mono checkbox was checked then it could cause a regular render to generate a mono wav instead of stereo. If that checkbox is checked, then, you could merge a track to a blank track with that checkbox unchecked which would reset it, or go into Options - Reset to Default Settings which would also reset it (and all other settings).
Thanks very much Jeff. That did it. I'm not sure how it happened, but "Merge audio to mono" was checked in both PT and RB. I had looked for a setting that was causing the problem, but just didn't dig deep enough.
With the merge to mono setting selected, the L+R mix output was recorded to a blank stereo track. That track was then rendered to a stereo .wav from the (Track - Save Track to File...) command.
The song also rendered successfully at 24/48 without distortion or over saturation, which presumably was the result of the mono merge.
Thanks, Drew
Windows 10 Pro build 6.2.9200 Intel Core i7-3930K @ 3.20 GHz 64 GB RAM NVIDIA GeForce GTX 650
Glad that resolved it. For the next RB update, as well as PTW 2023 when that's released, the plan is for regular renders to always be in stereo even if that checkbox in the merge dialog had previously been checked.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
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MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
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SynthMaster Sounds Set 1 (with audio demos)
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Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
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We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
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All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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