|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
Hello
Am using BB 2023, evrything was working fine, then suddenly the program doesn't recognize the realtracks at all.
Reinstalled, and same problem..
Help!
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,577
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,577 |
Welcome to the forum. Sorry to hear you are having this problem.
When you installed / reinstalled, did you select a Custom location for your RealTracks? This is typically a different and larger drive than the drive where you might install your main BIAB program. Related, if you are using a USB drive, the drive letter for that drive can be reassigned if you plug in other external drives. There is an easy solution if that’s what is happening.
Please tell us more. Is there anything at all unusual about how you installed BIAB? Which choice did you make in the Setup as to where the RealTracks are?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2008
Posts: 223
Apprentice
|
|
Apprentice
Joined: Aug 2008
Posts: 223 |
Hi Matt
Thank you for your reply.
The realtracks and realdrums are both installed on external HDD (F:)...no other external HDD
The realdrums are loading fine, but not the realtracks.
I've set the custom folder to F:\realtracks, clicked "update" and ok
still same issue
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,577
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,577 |
It sounds (oops, bad choice of words) like you’ve done everything right. The fact that RealDrums work means that my guess was incorrect.
Please call Support. There’s a tab near the top of the forum that has the info you need. Or Live Chat.
Be sure to tell them what version and build number you have, and if it’s Mac or Windows. The build number can be found in the Help, About menu.
But one last guess: the path you entered should be F:/bb/realtracks and it looks like you left out the ‘bb’ part.
Last edited by Matt Finley; 03/06/23 05:55 AM.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,845
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,845 |
the program doesn't recognize the realtracks What, specifically, is the error/problem you are seeing there. In other words, what makes you think it doesn't recognize RealTracks? For example, are there some that are displayed as N/A in the RealTracks Picker? For a RealTracks instrument to be 'recognized', it has to have a folder in your RealTracks folder, and an ST2 file in the bb\Soloists folder.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
must F drive (holding realtracks) include "bb" even if the program is installed on c drive?
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,845
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,845 |
must F drive (holding realtracks) include "bb" even if the program is installed on c drive? No, your RealTracks folder can technically be F:\RealTracks.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
Ok,
I tried something...I had another drive with realtracks and realdrums installed.
When I switched over to that, it now seems to be working..
Could it maybe be an issue with the other external USB drive?
Thanks everyone!
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,577
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,577 |
Perhaps. First, I apologize. I thought all the responses were from the same person, and I see they are not. Yes, sure, the RealTracks can be on whatever folder you want them (except in /Program Files; bad idea). But since the default installation is C:/BB/ I assumed most people would name their new RealTracks location similarly, under /BB . I think, but cannot say for certain, that if you specify drive F while installing as the location of your RealTracks, the installer will create F:/BB/Realtracks. OK, now that we know the original post is from Ralston, can you answer these questions: - What package did you buy? Pro? UltraPak? Something else?
- What choice did you specify when you installed the program and it asked where you want the RealTracks?
- Can you tell us where the RealTracks are now that just worked, and where you think you want them and they aren't working?
- Is this a Mac or Windows version? What version (like 2023) and what build number (like 1007) are you running? Use the menu Help, About to see this answer.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
* I have ULTRAPak 2003, build 1001
* I chose F:\ external drive for realtracks setup (has enough space for everything)
* The realtracks location I chose now is on my D:\ partition (shared with C drive physical HDD) - I choose this drive because its smaller in size ( I keep mainly bass, drums and some strings & horn tracks)
* Windows PC
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
sorry..previous post typo...ULTRAPak 2023
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,577
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,577 |
Thanks. Then you should have all the RealTracks, so that's not an issue. The first thing you should do is update to build 1006. https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=745902#Post745902Are you absolutely sure the drive path is the same in the Options, Preferences, RealTracks, Custom Location as the place where the files are on drive F?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
question,
So, if I remove the "soloists" folder under c:\bb, would this make the realtracks N/A for playback?
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,577
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,577 |
I don’t know about deleting the Soloists folder.
At this point I recommend you call PG Music Support. Info is in the Support tab at the top of the forum pages. Usually, I can help with this kind of question, but apparently not this time. Good luck.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,845
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,845 |
So, if I remove the "soloists" folder under c:\bb, would this make the realtracks N/A for playback? Yes, it would -- is that what happened then? If you open the RealTracks Picker and check the "Show N/A..." checkbox at the bottom of the window, it will show you all the RT's whether they are found or not. If neither the RealTracks folder or the ST2 (bb\Soloists folder) is found, it will display "N/A" beside the name of the instrument. If the RealTracks folder is found but the ST2 (Soloists folder) is not, then it will display "N/A (xxxx.ST2 not found in BB)" where xxxx is the name of the required ST2 for that instrument. Prior to taking a look there, and especially if you have made some changes to your folders, I would: 1. Reboot BIAB. 2. Open the StylePicker and click Rebuild (fast) in there. That rebuilds everything, including the RealTracks list.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Mar 2023
Posts: 8 |
alright..got it  things are back to working order again.. than you everyone!
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,274
Posts802,586
Members40,079
| |
Most Online64,515
Apr 8th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean