I struggle with these sorts of issues. I am not very skilled in Midi. I am using Studio One 5 Pro.

I assign the keyboard to separate tracks to get around the midi issues. Having said that, I don't have the keyboard set up, so I am using the Midi patches from the keyboard. If I want a sound from the keyboard, it comes into my DAW on an analog track.

I only assumed your friend is trying to do this through a DAW.

LOL...the manual is only 240 pages. The answer is probably there somewhere.

Billy