The Dell website has a utility application named the Dell Support Assistant. The application must be downloaded and installed onto your computer. The application scans your computer hardware and installed hardware drivers. The application then offers to install the latest verified version of any hardware drivers that are newer than what is installed on your computer.

Dell has become aggressive with testing and offering new hardware drivers to keep ahead of malware and Trojans. I'm finding motherboard bios and motherboard support chips are updated quite often.

It's possible the issue you're experiencing has an undocumented hardware driver fix.

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Dell Support Assistant Link

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