Originally Posted By: MusicStudent
How about Youtube audio or other non StudioOne audio, does it ever glitch? Do you play that audio only through the Tascam to your audio monitors or do you have a set of PC speakers setup with the Realtek card? Some thing to think about if you don't have enough to do.

As a rule, unless I'm troubleshooting, all my audio flows thru the Tascam, sometimes I'll use headphones plugged into the Tascam, most of the time I use the JBLs. The glitch has happened with non-Studio One audio sources but I haven't verified that recently, I probably should.

Last night I showed the Dell engineer LatencyMon running real-time; he was unfamiliar with it and took note of the messages regarding BIOS. He then uninstalled Realtek, NVDIA and the Tascam drivers, then reinstalled them. Then he uninstalled the BIOS and re-installed it. The 1st thing that we did when the system booted up was to launch LatencyMon. When the same BIOS warning appeared I could tell he was skeptical of this tool. Before ending the call he said if the problem persists we can swap you a new machine or call back and we can do a complete Windows 11 refresh.

After hanging up I fired up Studio One and 15 minutes later, the glitch happened.

I think my next moves until I get resolution are
1. Plug the Tascam into yet another USB port
2. Run just one JBL at a time to see if the problem is cleared on L or R
3. Disable "Speedstep"
4. Have Dell do a Windows refresh
5. "Unplug" the i9 and get my i5 running to confirm the problem still does not exist in the i5 setup
6. Purchase a new Interface
7. Have Dell swap me a new i9

My new USB cable for the Tascam and the DeoxIT have yet to arrive.

Of course, any other suggestions are welcome.

Last edited by Bass Thumper; 04/19/23 02:40 AM.
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