Originally Posted By: Matt Finley

... Audiotrack is handling things well. If we can see the screenshot it will help a lot.

As to coming here to figure out what is going on, none of us were instantly fluent in BIAB and we have to learn in several ways including getting help on the forum. BIAB is an extremely powerful software with a considerable learning curve, but the rewards of learning it better are great.

And please remember, we are only fellow users on this forum. You can always click on the Support tab up above, and write, call, or chat with PG Music staff. If you give us the info, though, we are usually able to figure things out here.



Thanks Matt, you guys here in the BIAB user Forums are great!
I have received so much help over the years and really appreciate it. smile

I guess for me, the problem is that I use the program so sporadically, that I will forget many things the next time I fire up the program, which often can be after several years' hiatus.

As far as the official support tab is concerned, I must say I have been a bit disappointed with the quality of support I have received the last two times I used the chat session (same fellow).
In both instances he was recommending I update my version with the latest patch to fix my problems.
And in both instances there were simple fixes (I discovered) that had nothing to do with updating.

For example the last time (today) I asked how to fix the sound problem I was getting when I tried to transpose my song, he first asked if my tracks were frozen (they weren't) and then immediately suggested I update my version!

It turns out the sound problem I was getting (related to this post) was that BIAB was transposing the song and playing back both the initial key (C) and Eb at the same time! The audio track was playing a conflicting key.

A BIAB user for more than 30 years (if you can believe it) !