I feel your pain. I ordered immediately after the new version went live on the website, and it was over a week before it was shipped. That said, it is apparently a 3rd-party that does the shipping, so sometimes things are out of people's control. It is nice that they allow us to download the new software immediately so we can start using some of the new features ASAP. I wish they'd just offer EVERYTHING as downloads. A CDN is faster AND cheaper than paying a 3rd-party to copy files to a hard drive and ship them out.