Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Macintosh
Joined: Mar 2022
Posts: 29
E
Enthusiast
OP Offline
Enthusiast
E
Joined: Mar 2022
Posts: 29
I've had '20, '21 & '22 Mac BIAB with little or no hiccups in loading or running BIAB. I'm always thrilled & excited by each new version.

'23, however, is so frustrating! Others seem to be having fun, but mine is a nightmare.

Yes, I've hit Rebuild at least a dozen times to no avail. Hasn't helped.

1) It's running verrrry slowly on the same desktop all the others ran smoothly on... 2012 iMac, 24G memory, macOS 10.15.7. Never saw the 'Beachball of Doom' w/ the earlier versions. Now, it's taking 15-20 secs to complete at least half the instructions I give it in '23.

2) Clicking the play button: sometimes the tracks start playing but it's out of sync w/ the moving chord box shading, so by the time they align, 8 or 12 bars in, I have no idea where I actually am in the tune.

3a) RE-GENERATE IS NOT WORKING!! I've lost the ability to add or update various instr tracks. '23 correctly plays any track that I placed there earlier in '20-'22. BUT -- when I need to add an instr now, I cannot get it to play correctly (despite it being a perfect match for the style picked, per genre, time, tempo, style, feel, etc.) -- i) I cannot get any instrument to play on correct pitch, time or feel (even w/ turning on the Fix Key & Chord buttons in the Track edits dialog); ii) it won't just be off-pitch, it's completely out of sync w/ any other track & painful to listen to. In the past, I've simply hit re-generate over & over -- and that would bring a new instr into line w/ the others & sound great together within 2 or 3 re-gens. Now I'm sitting there trying it 9 - 10+ times & it's not even getting close. It remains totally unusable.

3b) This is bad enough in trying to add a new instr track, but when having to update the re-generate on a long established track (by adding a few bars or otherwise updating the structure, etc.), I now LOSE THAT long-perfect track. Not just that one performance pass -- now that instrument itself will no longer work & creates the same problem as the new instruments. And I can't get it back, if I've saved something else along the way.

3c) I've been forced to completely re-arrange 3 or 4 songs now simply b/c of BIAB '23 blowing up on me! UNACCEPTABLE!

4) Upon opening a track I'd labored on, installing tricky bar lyrics into while in '22, Voila! Opening it in '23, all the lyrics are gone. Just not there.

5) Sporadic dropping out of saved instruments when opening a file in '23. I rarely use Utility tracks & will place instr. on the main tracks. So, I'll have a certain well-considered & chosen guitar or something else on some track, fully saved. I open that song file in '23 & it's GONE. Only the white empty Guitar, Strings, Melody, etc. track. I've always relied on BIAB's ability to save, & am paying for it as I have no recall as to which of the 10,000 RTs I had in that spot.

I sincerely do NOT like to complain & I've been totally blissed out by BIAB '20-'22. But I'm finding '23 nearly totally unusable. I haven't even had a moment since installing it to eagerly explore all the new aspects of '23, as I'm still battling all the destruction of what I've had in the earlier versions.

Please help. I'm at my wit's end...
Much appreciated!

E.J.
NYC

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,620
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,620
Quote:
Now, it's taking 15-20 secs to complete at least half the instructions I give it in '23


Could you confirm that have "speed up generation of RealTracks" checked in the RealTracks Preferences?

Also, I would suggest that you close BiaB, duplicate your Preferences folder to back it up (e.g. Preferences_saved), then delete all the files in your Preferences folder and see if the same problems remain. If not, please zip up your Preferences_saved folder and send it to us.

Quote:
Sporadic dropping out of saved instruments when opening a file in '23.


Next time it happens, could you send us the file?

I'm not sure what is going on, but hopefully there is a clue there and we can get to the bottom of this. BiaB 2023 should be just as fast or faster than 2020-2022. Also the Activity Monitor (Applications - Utilities) on your Mac and see if you spot anything unusual there..


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Mar 2022
Posts: 29
E
Enthusiast
OP Offline
Enthusiast
E
Joined: Mar 2022
Posts: 29
Originally Posted By: Andrew - PG Music
Quote:
Now, it's taking 15-20 secs to complete at least half the instructions I give it in '23


Could you confirm that have "speed up generation of RealTracks" checked in the RealTracks Preferences?

Also, I would suggest that you close BiaB, duplicate your Preferences folder to back it up (e.g. Preferences_saved), then delete all the files in your Preferences folder and see if the same problems remain. If not, please zip up your Preferences_saved folder and send it to us.

Quote:
Sporadic dropping out of saved instruments when opening a file in '23.


Next time it happens, could you send us the file?

I'm not sure what is going on, but hopefully there is a clue there and we can get to the bottom of this. BiaB 2023 should be just as fast or faster than 2020-2022. Also the Activity Monitor (Applications - Utilities) on your Mac and see if you spot anything unusual there..


Thx, Andrew. Yes, 'speed up RT Gen' is clearly checked in RT Prefs.

I don't know what you're referring to on "Pref folder" points. I'm afraid you're gonna have to talk me thru that one. I don't see any PG/BIAB Prefs folder; either on the external PG HD or on my MAC HD -- merely my Mac Prefs folders & there's no PG/BIAB subfolder in there... You're gonna have to steer me better on that one... You're talking MAC, right?

For its dropping out of '22 RTs when opening a '22-created tune in '23, I don't have one handy, of course, b/c I just dealt w/ the problem on the spot each time (2x). But, if/when it happens again, I'll send it along...

Any thoughts on my biggest woe? The inability to add new tracks / update current RTs as noted above in my original post? That's my biggest heartbreaker of the moment... it's got me rather dead in the water.

Thanks for the help, Andrew.

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,620
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,620
Quote:
I don't know what you're referring to on "Pref folder" points.


I mean the Preferences folder in /Applications/Band-in-a-Box. Do you have Band-in-a-Box installed on your internal Mac hard drive, or are you running it from an external drive? I can't recall if you've told us either way. Let's assume you have it installed on your Mac drive. The idea is to try running Band-in-a-Box at (or close to) factory settings to see if the problem still happens.

1. Close Band-in-a-Box. Go to the /Applications/Band-in-a-Box folder, and you should see a Preferences folder in there.
2. Click on the folder and press Command+D to duplicate it. Name it "Preferences_backup_may24". It doesn't matter what you name it, this is only to keep a backup of the folder with your previous preferences in case you need to send it to us or do further testing, or restore your previous settings.
3. Open the Preferences folder and delete all the files in it.
4. Run Band-in-a-Box now and see if there's any change.

Quote:
Any thoughts on my biggest woe? The inability to add new tracks / update current RTs as noted above in my original post?


No, I don't recognize this problem at all, it's very strange. However, often even the strangest problems turn out to have simple solutions once you figure them out, so hopefully that will be the case here. One question: is it only happening with certain songs? Does it happen for example if you load in a RealTracks demo song?


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Mar 2022
Posts: 29
E
Enthusiast
OP Offline
Enthusiast
E
Joined: Mar 2022
Posts: 29
Originally Posted By: Andrew - PG Music
Quote:
I don't know what you're referring to on "Pref folder" points.


I mean the Preferences folder in /Applications/Band-in-a-Box. Do you have Band-in-a-Box installed on your internal Mac hard drive, or are you running it from an external drive? I can't recall if you've told us either way. Let's assume you have it installed on your Mac drive. The idea is to try running Band-in-a-Box at (or close to) factory settings to see if the problem still happens.

1. Close Band-in-a-Box. Go to the /Applications/Band-in-a-Box folder, and you should see a Preferences folder in there.
2. Click on the folder and press Command+D to duplicate it. Name it "Preferences_backup_may24". It doesn't matter what you name it, this is only to keep a backup of the folder with your previous preferences in case you need to send it to us or do further testing, or restore your previous settings.
3. Open the Preferences folder and delete all the files in it.
4. Run Band-in-a-Box now and see if there's any change.

Quote:
Any thoughts on my biggest woe? The inability to add new tracks / update current RTs as noted above in my original post?


No, I don't recognize this problem at all, it's very strange. However, often even the strangest problems turn out to have simple solutions once you figure them out, so hopefully that will be the case here. One question: is it only happening with certain songs? Does it happen for example if you load in a RealTracks demo song?



Andrew,
I just sent an email w/ the subj line: '23 Mac Woes.
I've already trashed & regenerated my BIAB Prefs folder in my '23 BIAB HD.
The song file here contains a track w/ emblematic problems I'm having w/ '23, w/ adding or updating RTs sounding horribly off. Don't know the tech reason but the aural effect is being off-pitch & off-feel and not coming into alignment no matter how many times I regenerate the track. This, when all the aspects (time, style, genre, tempo, etc.) SHOULD by rights work fine. I'm not shoving obvious square pegs into round holes -- these tracks SHOULD work, have worked in the past but are not now working. I cannot fathom why.
I hope this clarifies.

Many thanks!
E.J.

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,620
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,620
Thanks for sending the file. It sounds great, but maybe you sent the wrong file. This file has a Horn Section track that is frozen but completely empty, and has no guitar track.

However there is something strange - The song is set to the key of Eb but it playing in D. This could have happened if the song was generated, frozen, and then the key was changed later without unfreezing and regenerating again. If I unfreeze all tracks, unmute the horn section at bar 9, and re-generate, all tracks sound good, along with the Horns.

I'm not noticing anything else strange with it here.


Andrew
PG Music Inc.
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window

In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.

Watch the video.

You can see all the 2026 videos on our forum!

Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • Android Band-in-a-Box® App (included)

Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:


  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Video: New User Interface (GUI)

Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

Watch the video.

You can see all the 2026 videos on our forum!

Forum Statistics
Forums57
Topics85,493
Posts792,636
Members39,900
Most Online25,754
Jan 24th, 2025
Newest Members
odooexpress314, davyb, matteob, Rahul baghel, markfrancisco
39,900 Registered Users
Top Posters(30 Days)
MarioD 189
DC Ron 122
jpettit 116
Noel96 95
Today's Birthdays
TonyVT
Powered by UBB.threads™ PHP Forum Software 7.7.5