Originally Posted By: Andrew - PG Music
Quote:
I don't know what you're referring to on "Pref folder" points.


I mean the Preferences folder in /Applications/Band-in-a-Box. Do you have Band-in-a-Box installed on your internal Mac hard drive, or are you running it from an external drive? I can't recall if you've told us either way. Let's assume you have it installed on your Mac drive. The idea is to try running Band-in-a-Box at (or close to) factory settings to see if the problem still happens.

1. Close Band-in-a-Box. Go to the /Applications/Band-in-a-Box folder, and you should see a Preferences folder in there.
2. Click on the folder and press Command+D to duplicate it. Name it "Preferences_backup_may24". It doesn't matter what you name it, this is only to keep a backup of the folder with your previous preferences in case you need to send it to us or do further testing, or restore your previous settings.
3. Open the Preferences folder and delete all the files in it.
4. Run Band-in-a-Box now and see if there's any change.

Quote:
Any thoughts on my biggest woe? The inability to add new tracks / update current RTs as noted above in my original post?


No, I don't recognize this problem at all, it's very strange. However, often even the strangest problems turn out to have simple solutions once you figure them out, so hopefully that will be the case here. One question: is it only happening with certain songs? Does it happen for example if you load in a RealTracks demo song?



Andrew,
I just sent an email w/ the subj line: '23 Mac Woes.
I've already trashed & regenerated my BIAB Prefs folder in my '23 BIAB HD.
The song file here contains a track w/ emblematic problems I'm having w/ '23, w/ adding or updating RTs sounding horribly off. Don't know the tech reason but the aural effect is being off-pitch & off-feel and not coming into alignment no matter how many times I regenerate the track. This, when all the aspects (time, style, genre, tempo, etc.) SHOULD by rights work fine. I'm not shoving obvious square pegs into round holes -- these tracks SHOULD work, have worked in the past but are not now working. I cannot fathom why.
I hope this clarifies.

Many thanks!
E.J.