The Serial number possibly assists them to know exactly what version of the product you are using, as well as previous activations etc. Perfectly OK. They'll definitely be looking to help you, nothing more.


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.