I like to know how many people have been having problems with band in a box from day one.
Hi George, and welcome to the forum. My 'day one' was thirty years ago. Almost any problem I might have is easily solved by one of many routes: educating myself, experimenting, finding another way to do something, getting help here from fellow users, or getting help from PG Music by one of several means of Support (see the Support tab, above). And if there is a problem that those choices cannot solve, I'm a small part of the solution, having served briefly as a consultant and a very long time as a beta tester.
Tell us some detail on what your concern is.
ps Your only other post was a good one.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
At present, i am using 2023 biab. The 2022 version had lots of problem. It was like really bad and email support was horrible. The person handling my issues didn't even read my problems correctly and gave me incorrect solutions. I pretty much know the basics but when I create a bridge and the chords I selected are not the playing correctly. Jerry said, the developing team is looking into it. In addition , I am using logic pro as a daw on my MacBook pro. Now the daw version of band in a box is not working at all. According to Jerry, the developing team is looking into the matter as well. . He states that logic pro has some compatibility issues. It was working before but now it isn't working within the daw. So now I am waiting and waiting and waiting. What the hey is going on with pgmusic band in a box? I seem to be the one that finds bugs over and over again. You would think i would be awarded something for all the problems I come across. Last, I keep getting someone on the phone which is constantly giving me bad solutions and false information, and I have to keep repeating myself over and over again. As a result, I am not getting any work done and it is very frustrating
Thanks for more information. Now I suggest you make a post in the BIAB for Mac forum and describe your problem(s) in detail. There are users here with skills although I’m not going to wade in to a thread involving Macs.
Is your difficulty primarily with the plug-in?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
1. I won't be able to help you since I am a PC user and am not at all familiar with the MAC version of BIAB.
2. Be careful of accusing someone at a job of using drugs, even if they are legal. You are opening them up to possibly severe consequences at their place of employment and that could possibly open you up to legal problems coming back to haunt you. Keep the conversations neutral and stick to the problem(s) you are having.
Later...
BIAB2026 Windows 10 Pro (Never Windows 11!) WA6NCB
My first day was in the late 1980s or early 1990s.
I bought BiaB on floppy disk, put the disk into my Atari/ST and it just worked.
I've seen it progress from a very simple 3 instrument MIDI style auto accompaniment app with 24 styles and no user styles to the beautiful monster of an app it is today.
As programs get bigger with more and more features, there are bound to be various bugs introduced. This happens with just about everybody, Windows OS, Apple OS, Office Apps, and right on down the line.
Things can test perfectly in the lab, using various computers loaded with various other apps. Beta testers expand that, but there is no way it can be tested with the zillions of different computers out there with the variety of apps installed on them.
Since I make part of my living using BiaB, I usually wait until March or so to get the Windows version. By then, most of the major bugs have been found.
Over the decades that I've enjoyed Band-in-a-Box, I've had fewer than a dozen issues that I needed tech help with. PG Music tech help has always been there for me.
Even better, there were a few times when my BiaB aftermarket style customer required help, and the problem turned out to be a PG Music one. PG Music help came to the rescue every time.
Of the software companies that I deal with, PG Music ranks among the very best.
In addition , I am using logic pro as a daw on my MacBook pro. Now the daw version of band in a box is not working at all.
This bug should be fixed in DAW plugin build 5.5.2, which is included with the build 705 update. On your Mac hard drive, go to /Library/Audio/Plug-ins/Components. Click on "Band-in-a-Box DAW AU Plugin.component", and press Commnand+I (get info). Can you confirm that it does say build 5.5.2 there?
It should be passing AU validation. Can you find the BiaB plugin in the Plugin Manager in Logic settings, and click Reset and Rescan?
States version 5.4.7. The problem with the daw version of bias is that this is a response to me trying to open biab : Tip:'/Applications/Band-in-a-box/Drums/' is not valid folder, but does not contain common RealDrums like JazzBrushes'. Make sure the correct folder is set in File->Preferences-> Folder Location. Jerry looked at this and viewed the paths and locations of file. All paths are in blue color so there isn't any others errors. When trying to generate my file titled 'Come Rock Me I get this message. There is a problem with your folder paths. Reset them manually in file ->Preferences.
I have big sur. Logic pro x is version 10.7.4. I myself have followed your instructions. it rescan however to no avail. Still have the same problem. I am looking to upgrade my Mac is, however, my MacBook pro is a 2015. I need to use a patch to upgrade to ventura. I made a back up but scare i might screw things up even worse. Never did this upgrade before. If things go wrong how do i restore backup?
States version 5.4.7. The problem with the daw version of bias is that this is a response to me trying to open biab : Tip:'/Applications/Band-in-a-box/Drums/' is not valid folder, but does not contain common RealDrums like JazzBrushes'. Make sure the correct folder is set in File->Preferences-> Folder Location. Jerry looked at this and viewed the paths and locations of file. All paths are in blue color so there isn't any others errors. When trying to generate my file titled 'Come Rock Me I get this message. There is a problem with your folder paths. Reset them manually in file ->Preferences.
I'm assuming you are using the older version 5.4.7 intentionally, because later builds are failing validation in Logic? Is that correct?
Did you previously try loading Logic with build 5.5.2? I suggest that you (re)install the build 705 update patch so that you have build 5.5.2, and then try running Logic again. At that point, if Logic's validation fails, do the reset/rescan I mentioned earlier. If that STILL doesn't fix it then we need to determine what's causing the validation to fail - there may info in a log file. In the mean-time, why don't you try manually enabling the plugin. In the Logic plugin manager, click Show All, and then check the "Use" box to the right of the Biab plugin.
Let us know how that goes.
Quote:
I have big sur. Logic pro x is version 10.7.4. I myself have followed your instructions. it rescan however to no avail. Still have the same problem. I am looking to upgrade my Mac is, however, my MacBook pro is a 2015. I need to use a patch to upgrade to ventura. I made a back up but scare i might screw things up even worse. Never did this upgrade before. If things go wrong how do i restore backup?
I wouldn't suggest jumping into an upgrade that could be complicated just for the purpose of solving this specific problem. It may or may not solve it. If you want to upgrade in general because you like Ventura, that is a different story, but we can't advise on the specifics of backing up your computer etc.
I'm a Windows user too so can't comment on the Mac version but just about every problem I've had over many, many years has been user error! One or two bugs but I started on BIAB when it was floppy discs so from day 1 it's been a great way to make music. The 2023 version is vastly more capable than the version I started with but as I've grown up with the program I have an advantage over people who are trying to get to grips with the steep learning curve of the 2023 version.
And what experience I've had of live chat support has been great.
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
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Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
One of our representatives will be happy to help you over the phone. Our hours of operation are from
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One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
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