|
Log in to post
|
Print Thread |
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Just had live chat online and tried what I was told but did not work. I have just purchased Band in a Box today and in the process of setting it up. I have put the Band in the box on C drive. I have put Real Tracks Folder location on D drive. I have put Drums folder location also on D Drive. I opened the Asio driver Control panel but in the bottom right hand corner I get the orange box saying error window error 117 I have no idea what this means but I am assuming it is not a windows 11 error, but a window error when opening the control panel window. It could be a fright if it is a Windows 11 error, but i have checked my graphics card and memory and has no problems and also done a sfx/scannow as administrator. I have a fast computer I7 with lots of ram, so no problems there as Cubase 12 and vst's is are the only things on it. Strictly for music only. I use an I5 for general internet and vpn. I can open the control panel on my Focusrite Mix Control and also I can open the control Panel in Cubase without any error messages. Nothing is terribly wrong as I have just set BIB up nearly and it does play the styles after a quick test I have to do quite a bit of learning to get into the swing of using this program over the coming days. I have sent in a support form but may take a few days, so i might as well see what the forum may saas you never know someone else may have had these sort of messages in a orange box at bottom of screen. Any help appreciated All the best John 
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Aug 2011
Posts: 11,005
Veteran
|
|
Veteran
Joined: Aug 2011
Posts: 11,005 |
Hi John,
Welcome to Band-in-a-Box and welcome to the forum!
My guess is there is a mismatch between the Band-in-a-Box audio settings and Windows 11 audio settings.
Band-in-a-Box defaults to 16 bit depth at 44.1Khz sample rate. Windows defaults to 24 bit depth at 48Khz sample rate.
In Windows 11 type "Sound settings" in the Windows search bar and then click Open.
In Band-in-a-Box type Ctrl+E to open the Preference window, select "Audio" and make sure the "Audio Driver Type" is set for "ASIO" if using an ASIO driver from your audio interface manufacture or "WAS". With either driver, make sure the Band-in-a-Box audio settings match the Windows audio setting.
Also, when you are not recording in Band-in-a-Box the MME Audio Driver Type selection should work fine.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Jim
I use a Focusrite Scarlett 6i6 first gen.
I chose asio and have the Asio audio driver window open and i have three allowed sample rates
44,48,96. using buffer size of 256 and if i open the focusrite control paneel then this message--- error window Error 117-- pops up, but nothing freezes. After orange popup displays the message It goes away after 10 seconds approximately.
Nothing has crashed yet on set up and all i wonder is, will something down the line go wrong.
I did send message to support, but nothing back as yet.
I also re-imaged my drive and went slowly again to install Band in the box but the same still happens. I have checked my machine out. Graphic card and memory looks good and no problems there.
I also run Cubase and a host of vst's without any problems.
So i do not know what the 117 message is all about.
I just hate those sort of things as it can spell out an "OH NO!!"somewhere.
My Focusrite driver allows three different sample rates and i cannot ajust them as they all say yes in brackets.
So my driver is giving 44000khz 24 bit buffer size 256.
Thank you for your reply, much appreciated.
All the best
John
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jul 2000
Posts: 27,494
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,494 |
I used to use a Focusrite 6i6 1st generation and never could get it to work with their ASIO driver. You couldn’t know this, but I build my own computers, was a computer science prof, and am a beta tester for BIAB. As Jim mentioned, unless you are recording into BIAB, just use the MME driver when using BIAB. Windows Error 117 is a device driver error. You will also need to ensure any digital audio device is set to a 44.1K sampling rate and 16-bit audio. Then make sure you select the same settings in the Windows audio settings. Move your BIAB files to Cubase and do your recording there.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Nov 2003
Posts: 621
Journeyman
|
|
Journeyman
Joined: Nov 2003
Posts: 621 |
That's curious; I have an 18i20 and it works perfectly with ASIO. Exact same driver.
Byron Dickens BIAB. CbB. Mixbus 32C 8 HP Envy. Intel core i7. 16GB RAM W10. Focusrite Scarlett 18i 20. Various instruments played with varying degrees of proficiency. https://soundcloud.com/athanorsoundlabs
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jul 2000
Posts: 27,494
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,494 |
That's curious; I have an 18i20 and it works perfectly with ASIO. Exact same driver. Yes, that was what made it such a challenge, that it works for some and not for others. If I recall correctly, choosing MME as the audio driver for BIAB worked for all.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Matt
I have a Focusrite 1st Gen 6i6 with the latest drivers and that got me out of a hole with Cubase as crackling was the problem. When i installed the new drivers all is now 100% with Cubse running Arturia synths and Sample tank max and a host of other things in Cubase 12. I also have an I7 32 gig machine which runs like a dream.
I will upgrade my Focusrite when the next generation comes out.
It appears to me at the moment that nothing is going wrong as i get sound from the Focusrite.
Nice quality as well.
It is only when i open the Asio drivers Control panel tab that the orange screen appears with the above error 117. So that is only checking things out.
The only thing that i am concerned about is what does it mean? and will it mess things up down the line when i really get into Band in The Box. WhatIf lol!!!!
This does not happen in Cubase 12 ,so i think it is a minor glitch in Band In the Box unless there is a property some where that needs checking or unchecking.
It says my Focusrite driver can use three sample rates and i have chose 44100.
I cannot see anywhere to see if it is in 24 or 16 bit mode at the moment.
All the Best
John
Last edited by JohnSilver; 06/03/23 01:34 AM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jun 2012
Posts: 21,060
Veteran
|
|
Veteran
Joined: Jun 2012
Posts: 21,060 |
It is only when i open the Asio drivers Control panel tab that the orange screen appears with the above error 117. So that is only checking things out.
The only thing that i am concerned about is what does it mean? and will it mess things up down the line when i really get into Band in The Box. WhatIf lol!!!!
Microsoft state that error code 117 is: ERROR_INVALID_CATEGORY 117 (0x75) The IOCTL call made by the application program is not correct. Also, it is possible that the problem may have been generated by the Focusrite and then picked up and reported by BiaB.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Audio
It seems that you know computer language very well
Just to say that i have not had any operating problems yet.
It was of concern to see the orange box when setting BIAB up. (The ohh' no!! feeling).
I have not heard back from support yet as the weekend has got in the way.
I will just have to put up with it for now as it is no bother.
All the Best
John
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jun 2012
Posts: 21,060
Veteran
|
|
Veteran
Joined: Jun 2012
Posts: 21,060 |
Hi John, Thanks for your feedback Thanks for the compliment. I generally do know my way around operating systems and computers, that's what I do for a living. I put a suggestion in the wishlist section that it would be a good idea if error codes and their corresponding definitions could be listed in the manual and integrated help. Good luck in sorting everything out, and has you have probably found out by now this is a very supportive forum.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Again
Everything appears to be working ok loading in styles and playing them, also adding chords
I have checked the Memory, Done a stress test on my Graphic card Nvidia with Furmark,ran sfc/scanow and system health check and all seems clean bill of health .
I have no crashes yet
I think it is a Biab argument with Focusrite and Biab loves Orange boxes.
If anyone has crashes in Cubase 12 with Ozone 10 , i found one remedy.
is to click small gear icon top left and choose Constrain Delay Compensation from drop down.Worked for me and others.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jul 2000
Posts: 27,494
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,494 |
...
I think it is a Biab argument with Focusrite ...
Check my posts above.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: May 2023
Posts: 8
Newbie
|
|
OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Matt I should of said that Band In The Box has Error 117 when i used it in stand Alone mode Checking the Asio driver Buffer size and 44100khz. I used stand alone to get used to the program If i open Band In The Box in Cubase 12 and open its Focusrite control panel whilst Band in The box is open there is no errors happening and all works fine up to now at 7 ms latency. This is a great program and i like the way of changing things to suit. Once you got all the basic genres that you love, we have the ability to customize everything. I will enjoy delving into Ban In The Box. Thanks for helping Matt By the way ,i love Hot Tubs and a glass of Dr Good!!!  All the best John
Last edited by JohnSilver; 06/06/23 11:13 PM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Mar 2019
Posts: 6
Newbie
|
|
Newbie
Joined: Mar 2019
Posts: 6 |
Hi John -
I have the same Window 117 error. Did you ever solve it?
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jun 2012
Posts: 21,060
Veteran
|
|
Veteran
Joined: Jun 2012
Posts: 21,060 |
Hi John -
I have the same Window 117 error. Did you ever solve it? Please take a look at this post. It is likely to be an ASIO generated error, but PG Music support may be able to assist.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Watch the video.
You can see all the 2026 videos on our forum!
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics85,977
Posts798,548
Members40,003
| |
Most Online44,367
Mar 4th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean