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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
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OP
Newbie
Joined: May 2023
Posts: 8 |
Just had live chat online and tried what I was told but did not work. I have just purchased Band in a Box today and in the process of setting it up. I have put the Band in the box on C drive. I have put Real Tracks Folder location on D drive. I have put Drums folder location also on D Drive. I opened the Asio driver Control panel but in the bottom right hand corner I get the orange box saying error window error 117 I have no idea what this means but I am assuming it is not a windows 11 error, but a window error when opening the control panel window. It could be a fright if it is a Windows 11 error, but i have checked my graphics card and memory and has no problems and also done a sfx/scannow as administrator. I have a fast computer I7 with lots of ram, so no problems there as Cubase 12 and vst's is are the only things on it. Strictly for music only. I use an I5 for general internet and vpn. I can open the control panel on my Focusrite Mix Control and also I can open the control Panel in Cubase without any error messages. Nothing is terribly wrong as I have just set BIB up nearly and it does play the styles after a quick test I have to do quite a bit of learning to get into the swing of using this program over the coming days. I have sent in a support form but may take a few days, so i might as well see what the forum may saas you never know someone else may have had these sort of messages in a orange box at bottom of screen. Any help appreciated All the best John 
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Help! Tech S.O.S (Off topic)
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Joined: Aug 2011
Posts: 10,921
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Joined: Aug 2011
Posts: 10,921 |
Hi John,
Welcome to Band-in-a-Box and welcome to the forum!
My guess is there is a mismatch between the Band-in-a-Box audio settings and Windows 11 audio settings.
Band-in-a-Box defaults to 16 bit depth at 44.1Khz sample rate. Windows defaults to 24 bit depth at 48Khz sample rate.
In Windows 11 type "Sound settings" in the Windows search bar and then click Open.
In Band-in-a-Box type Ctrl+E to open the Preference window, select "Audio" and make sure the "Audio Driver Type" is set for "ASIO" if using an ASIO driver from your audio interface manufacture or "WAS". With either driver, make sure the Band-in-a-Box audio settings match the Windows audio setting.
Also, when you are not recording in Band-in-a-Box the MME Audio Driver Type selection should work fine.
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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
Newbie
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OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Jim
I use a Focusrite Scarlett 6i6 first gen.
I chose asio and have the Asio audio driver window open and i have three allowed sample rates
44,48,96. using buffer size of 256 and if i open the focusrite control paneel then this message--- error window Error 117-- pops up, but nothing freezes. After orange popup displays the message It goes away after 10 seconds approximately.
Nothing has crashed yet on set up and all i wonder is, will something down the line go wrong.
I did send message to support, but nothing back as yet.
I also re-imaged my drive and went slowly again to install Band in the box but the same still happens. I have checked my machine out. Graphic card and memory looks good and no problems there.
I also run Cubase and a host of vst's without any problems.
So i do not know what the 117 message is all about.
I just hate those sort of things as it can spell out an "OH NO!!"somewhere.
My Focusrite driver allows three different sample rates and i cannot ajust them as they all say yes in brackets.
So my driver is giving 44000khz 24 bit buffer size 256.
Thank you for your reply, much appreciated.
All the best
John
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2000
Posts: 27,352
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Joined: Jul 2000
Posts: 27,352 |
I used to use a Focusrite 6i6 1st generation and never could get it to work with their ASIO driver. You couldn’t know this, but I build my own computers, was a computer science prof, and am a beta tester for BIAB. As Jim mentioned, unless you are recording into BIAB, just use the MME driver when using BIAB. Windows Error 117 is a device driver error. You will also need to ensure any digital audio device is set to a 44.1K sampling rate and 16-bit audio. Then make sure you select the same settings in the Windows audio settings. Move your BIAB files to Cubase and do your recording there.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2003
Posts: 621
Journeyman
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Journeyman
Joined: Nov 2003
Posts: 621 |
That's curious; I have an 18i20 and it works perfectly with ASIO. Exact same driver.
Byron Dickens BIAB. CbB. Mixbus 32C 8 HP Envy. Intel core i7. 16GB RAM W10. Focusrite Scarlett 18i 20. Various instruments played with varying degrees of proficiency. https://soundcloud.com/athanorsoundlabs
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2000
Posts: 27,352
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Joined: Jul 2000
Posts: 27,352 |
That's curious; I have an 18i20 and it works perfectly with ASIO. Exact same driver. Yes, that was what made it such a challenge, that it works for some and not for others. If I recall correctly, choosing MME as the audio driver for BIAB worked for all.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
Newbie
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OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Matt
I have a Focusrite 1st Gen 6i6 with the latest drivers and that got me out of a hole with Cubase as crackling was the problem. When i installed the new drivers all is now 100% with Cubse running Arturia synths and Sample tank max and a host of other things in Cubase 12. I also have an I7 32 gig machine which runs like a dream.
I will upgrade my Focusrite when the next generation comes out.
It appears to me at the moment that nothing is going wrong as i get sound from the Focusrite.
Nice quality as well.
It is only when i open the Asio drivers Control panel tab that the orange screen appears with the above error 117. So that is only checking things out.
The only thing that i am concerned about is what does it mean? and will it mess things up down the line when i really get into Band in The Box. WhatIf lol!!!!
This does not happen in Cubase 12 ,so i think it is a minor glitch in Band In the Box unless there is a property some where that needs checking or unchecking.
It says my Focusrite driver can use three sample rates and i have chose 44100.
I cannot see anywhere to see if it is in 24 or 16 bit mode at the moment.
All the Best
John
Last edited by JohnSilver; 06/03/23 01:34 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2012
Posts: 20,812
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Joined: Jun 2012
Posts: 20,812 |
It is only when i open the Asio drivers Control panel tab that the orange screen appears with the above error 117. So that is only checking things out.
The only thing that i am concerned about is what does it mean? and will it mess things up down the line when i really get into Band in The Box. WhatIf lol!!!!
Microsoft state that error code 117 is: ERROR_INVALID_CATEGORY 117 (0x75) The IOCTL call made by the application program is not correct. Also, it is possible that the problem may have been generated by the Focusrite and then picked up and reported by BiaB.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
Newbie
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OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Audio
It seems that you know computer language very well
Just to say that i have not had any operating problems yet.
It was of concern to see the orange box when setting BIAB up. (The ohh' no!! feeling).
I have not heard back from support yet as the weekend has got in the way.
I will just have to put up with it for now as it is no bother.
All the Best
John
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2012
Posts: 20,812
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Joined: Jun 2012
Posts: 20,812 |
Hi John, Thanks for your feedback Thanks for the compliment. I generally do know my way around operating systems and computers, that's what I do for a living. I put a suggestion in the wishlist section that it would be a good idea if error codes and their corresponding definitions could be listed in the manual and integrated help. Good luck in sorting everything out, and has you have probably found out by now this is a very supportive forum.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
Newbie
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OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Again
Everything appears to be working ok loading in styles and playing them, also adding chords
I have checked the Memory, Done a stress test on my Graphic card Nvidia with Furmark,ran sfc/scanow and system health check and all seems clean bill of health .
I have no crashes yet
I think it is a Biab argument with Focusrite and Biab loves Orange boxes.
If anyone has crashes in Cubase 12 with Ozone 10 , i found one remedy.
is to click small gear icon top left and choose Constrain Delay Compensation from drop down.Worked for me and others.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2000
Posts: 27,352
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,352 |
...
I think it is a Biab argument with Focusrite ...
Check my posts above.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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Joined: May 2023
Posts: 8
Newbie
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OP
Newbie
Joined: May 2023
Posts: 8 |
Hi Matt I should of said that Band In The Box has Error 117 when i used it in stand Alone mode Checking the Asio driver Buffer size and 44100khz. I used stand alone to get used to the program If i open Band In The Box in Cubase 12 and open its Focusrite control panel whilst Band in The box is open there is no errors happening and all works fine up to now at 7 ms latency. This is a great program and i like the way of changing things to suit. Once you got all the basic genres that you love, we have the ability to customize everything. I will enjoy delving into Ban In The Box. Thanks for helping Matt By the way ,i love Hot Tubs and a glass of Dr Good!!!  All the best John
Last edited by JohnSilver; 06/06/23 11:13 PM.
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Help! Tech S.O.S (Off topic)
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Joined: Mar 2019
Posts: 6
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Newbie
Joined: Mar 2019
Posts: 6 |
Hi John -
I have the same Window 117 error. Did you ever solve it?
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2012
Posts: 20,812
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,812 |
Hi John -
I have the same Window 117 error. Did you ever solve it? Please take a look at this post. It is likely to be an ASIO generated error, but PG Music support may be able to assist.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
Video: New User Interface (GUI)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Watch the video.
You can see all the 2026 videos on our forum!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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