I can't help you directly, except to offer three things to try.

1: Reset to Factory Settings (from the options drop-down menu).

2: Ask your question on the MAC Users forum. . There may be others who have a work around to resolve.

3: Contact PG Music support directly explaining your issue. They have a live chat option, as well as telephone support. Contact details are on this page.


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.