If I were you I would contact the company and ask them what to do: They do have a contact option on their main page. These pick are very expensive so experimenting on them may not be a good idea. YMMV


I think my wife has started to show the first signs of dementia.
She said she can't remember what she ever saw in me!

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware