Someone can correct me if I'm wrong but that may be a 2 ended problem. You need certain settings on your end to identify you, so they can verify it on the other end. I'd look into that too. Having the browser remember you passwords is often your function, that is between you and your security settings.

Most vendors just pretend it's all theirs in the interest of customer relations.

I may be wrong.

John Conley
Musica est vita