Dan,

This is great.

It is my own "golden rule" of sorts. I always tell people that I am coaching that when you are interacting with someone, there can be only one of two outcomes (and it will never be neutral):

1. They will walk away feeler bigger than they were before they talked to you.
2. They will walk away feel smaller than they were before they talked to you.

Those who get #1 most if not all of the time are the most successful people I know, in every way imaginable.

Those who get #2 are the biggest losers I know, and have the most problems in every area of their life.

It really is that simple.

This "golden rule" works as well for the giver as for the receiver.

I tell people if they only get that right, they will usually get almost everything else right too.