You haven't said which package/bundle you have and that's quite important to know.

Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile or OmniPAK.

Do you have your RealTracks installed in C:\bb\RealTracks as the yellow pop-ups show, or could you have installed them in another location? If you do, are those files there? Often this problem arises because someone has bought expansion packs that don't match with the bundle they have, though one would have expected PGM to already have checked that.

Edit: BTW, there's an option on the Help menue "What Add-Ons do I have?" that may help with clues.

Last edited by Gordon Scott; 12/21/23 07:35 AM.

Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2025 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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