Originally Posted by ThomasS
I recently wrote to PG support explaining that the import MIDI dialog has "include lyrics" but it doesn't work. A MIDI file with lyrics will not import lyrics in BIAB using this checkbox. Likewise you cannot export a MIDI file (with lyrics) from BIAB.

Clearly, because of the checkbox, BIAB presumes to already have the feature of handling lyrics in a MIDI file, a capability possessed by dozens of other programs (Studio One, Reaper, Sibelius, Musescore, Synthezer V, and so forth.) MIDI protocol has a place where lyrics are expected to be, and while other programs seem to recognize this, something is missing in BIAB, and so it is not able to freely work in interchange with these other programs, which I would like to do.

Anyway, after an exchange of emails, tech support suggested I put the issue in the Wishlist. I wrote back and said "As I understand it, a Wishlist is for new features not currently in the program. I didn't think it was for features currently assumed to be in the program but not working, ie a bug."

So is it a legitimate entry in the wishlist to say "I wish you would fix this bug?" Shouldn't there be another way to report such things in a reliable standard way? I was hoping to get an answer to a workaround to the issue, or at least an admission that the feature doesn't work and they will work on it. (Or at least remove the checkbox which implies they have the feature.)

I love BIAB and tech support is very quick to respond, so I am not complaining, but just wonder if others have had problems with not understanding this distinction.

You are correct.
A bug is when the software claims to have the ability but does not produce the expected results.
A Feature Request as more commonly called in the software world, is when you expected it to work a certain way, but it doesn't meet your expectations, however the developer coded it to work a slightly different way from your expectations. So, a feature request or wish list as they call it here is in alignment with your expectations and the developer's expectations.

The support person should have recorded it as a bug.

But give the exact steps here so that people can confirm your bug

Description:

Steps to reproduce:
1)
2)
etc.
Expected results:

Actual Results:

Studio One (latest version), Win 11 23H2 , i9 -10940X 3.3 GHz, 32GB Mem, a 4K 40" monitor, PreSonus Studio Live III Console as interface/controller. secondarily test on Reaper, Cakewalk, and S1 on Surface Pro 3 Win 10 (latest versions).