New news:

Andrew (A tech at PGmusic),

It is midnight here and this is just a quick partial reply. Well, the MME vs. the WAS turned out to be very interesting:

1) Changing it back to WAS appears to have completely eliminated BIAB crashing.
2) It also brought back the missing / intermittent RED NOTE problem.

Until we can get this all down to settled science, I am going to leave it set on WAS as the program crashing was much worse than not having the melody notes show in red.

More tomorrow.

Regards,

Jerry

Hi Jerry,

Sorry I couldn't get back to you sooner. First, if you can send me a song file that freezes the program, we can test it here.

On the topic of sound / Audio drivers. I changed your Audio Driver type from WAS to MME (this is in Options | MIDI/Audio Driver setup). You could change it back if you want, and see if that fixes the new problem with songs locking up. We only did that so that the orange informational message wouldn't appear.

If the Band-in-a-Box is much louder or softer than other sounds on your computer, check to see what audio device it's using. It may be using the same as you have set as your default in Windows sound settings, or it may be using a different device. You should familiarize yourself and make sense of the three areas listed below:

(1) Right-click on the volume icon in the task bar and click Volume Mixer. You can adjust the system volume here (Windows also lets you adjust the relative volumes of running applications) Click on the drop down arrow under "Device" on the left - this will show you the different output devices you can choose from on your system. (Screen shots are my Windows 10 system - yours will obviously be different)