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Band-in-a-Box for Windows
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Joined: Oct 2015
Posts: 51
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I'm encountering a surprising bug. Bb (on my 3 platforms) stopped working in Asio or Was mode which can still be selected but produce zero audio or even visual output). This is happening on my 3 computers equipped with Steinberg UR12 and Cl1 sound cards, which have been working without a hitch for many years in Asio mode. I've nevertheless found a strange workaround: If I enable the 'Write a detailed log of bootup times' option and do open the log file each time Bb is opened, everything works normally aferwards, in the usual Asio mode...  But, if I don't open the log file as requested when opening Bb, my workaround doesn't work. I'm puzzled  Please help me find a viable workaround and forward this bug report to our developer friends. Bb 2024 / 64bit - RAM 64 Go - Intel i9 13900 Best regards!
Last edited by Melody_Maker; 05/14/24 03:52 PM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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How on earth did you come up with that workaround?
Anyway, I would be surprised if any of your fellow users can solve this one. Have you called PG Music Support?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Oct 2008
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Melody Maker,
The most usual cause of ASIO/WAS not working is because another program is that hooks up to audio is open (say something Media Player, a DAW such as Reaper, etc.). Often ASIO only works with one program at a time. By the way, MME is fine. That's what I use. The quality of the sound is identical whichever audio driver is used. The only time I use ASIO/WAS is if I am recording directly into BIAB as those two audio driver reduce latency and help the recording input and BIAB synchronise.
--Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Windows
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Joined: Oct 2015
Posts: 51
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Hi Matt,
I just thought of this option to generate a log file, thinking it might help me understand what's going on, and by accident I found that by leaving this option permanently checked and opening the freshly generated log file, the problem disappeared for the duration of the session...
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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@noel96
Thanks for the suggestion, but the problem occurs even when Bb is the only program running. I reinstalled the driver, and even completely reset Bb's preferences, but the problem is somewhere else...
Last edited by Melody_Maker; 05/15/24 02:06 AM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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Was there an update of some kind prior to this happening? I say that as on occasion a Windows update will mess up my audio drivers. Also every time NVIDIA updates happen on both my Internet and my Music computer I have to reset my audio options in Device Manager to my audio interface.
My momma didn't raise a fool. And if she did it, was one of my brothers.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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That’s true. A windows update can change your default audio device. It has also on occasion reactivated sound devices I don’t want, like the speakers in my display monitor. I recall the SONAR chief technology officer telling us to disable (not remove) such devices.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Jan 2020
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mmaker.
its guesswork by people trying to help you till you post pics of following...
..win recording n playback settings includeing advanced.
..bb audio driver settings.
..usb interface settings.
best bet is when a pc is working great to do settings screen saves so you have a reference if things go pear shaped.
best.
om 🇨🇦 🇬🇧
Last edited by justanoldmuso; 05/15/24 08:28 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs(90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,778
PG Music Staff
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PG Music Staff
Joined: May 2000
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared?
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Mar 2008
Posts: 791
PG Music Staff
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PG Music Staff
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109
Blake
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Sep 2001
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows?
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Band-in-a-Box for Windows
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Joined: Oct 2015
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OP
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared? Hi Peter, thank you for your interest in my problem. Yes, I confirm that if I dismiss the dialog and thus don't open the log file, Bb can only generate audio in MME mode. This is not random behavior, but reproducible every time. Switching to ASIO or WAS is possible and generates no errors, but no audio is produced. My audio drivers have not been received updates from the manufacturer recently (RME Fireface 800 which is multi-client and Steinberg UR12). I've also tried to isolate the problem by renaming the directories containing the plugins to prevent them from being loaded. I've tried downgrading to version 1109, but the same problem occurs. And my workaround does also the 'trick' then. Best regards
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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Joined: Oct 2015
Posts: 51
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OP
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows? No Bob, they haven't.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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Joined: Oct 2015
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OP
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109Thank you for the suggestion Blake. I tried but got the same result. See my answer to PG above.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
BiaB2023 Plus, Win11, AMD 6-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX7, REAPER 6, Studio ne 5, Melodyne Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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Band-in-a-Box for Windows
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Joined: Oct 2015
Posts: 51
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OP
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past. Hi Roland, Thank you for your feedback. Actually I'm having the problem with the standalone version and my 'BB plugin\saved tracks' is empty. Anyway, your gear and software being similar to mine that could give a clue to the bug busters:)
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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Hi Melody_Maker,
I created a ticket at PG support. Maybe I also found some solution, that seems to work, at least with my songs sometimes.
I clicked at the syle in the plugin window, selected the same style again in the style picker window, loaded it again and generated the song once more.
After that the sound was back, even under ASIO with a setting of 96/24, which I normally use for my productions.
The latest RME USB-win Driver 1250 was obviously not the problem.
It rather looks as if the BBplugin sometimes fails generating the .wav tracks, for whatever reason. Or maybe something is messed up with the realtrack database in the style picker.
(By the way, I also made a complete rebuild of the style picker database, including 3rd party styles)
Kind Regards
Roland
BiaB2023 Plus, Win11, AMD 6-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX7, REAPER 6, Studio ne 5, Melodyne Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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Band-in-a-Box for Windows
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I am afraid what you are describing is similar to an issue reported over a month ago and which has not yet been resolved. This has been discussed with PGM and the only fix was to go back to the BBW3 which was last years version of the application. Or you could just rebuild the style database every time you generate a new song or regenerate an old one. You can ask them for a copy of the old version and try for yourself.
BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, 1TB WD Black NVMe SSD, 2TB WDC Blue SSD, 1TB WD Blue, 2 TB SK NVMe, 6 TB External, Motu Audio Express 6x6
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,778
PG Music Staff
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PG Music Staff
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Posts: 15,778 |
>roland: I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
=====
Roland,
Thanks for your detailed report. That helps as it may be related. The plugin uses a similar engine to render the wav files.
Two questions: 1. are you also having problems with silent playback in the standalone band-in-a-box program. For example, if you run c:\bb\bbw64.exe and press play, do you hear sound?
2. In the plugin, inside the style picker are you able to hear sound when you press play, to audition various styles with your chords? And does doing this somehow fix the silent .wav file issue?
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,778
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,778 |
Melody Maker,
A question. If you have booted up, and not done the “workaround fix”, and so biab is silent when you press play … how about if you render to a wav file. Is the wav file created, and full size, but silent ?
Have Fun!
Peter Gannon
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2025 Italian Version is Here!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
Update to RealBand® 2025 Build 5 Windows Today!
Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.
Get the latest update today!
PowerTracks Pro Audio 2025 for Windows is Here!
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!
www.pgmusic.com/powertracks.htm
Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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