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Band-in-a-Box for Windows
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Originally Posted by parapente
Thanks for responding. Latest version, latest patch (V. 1111, "no updates available"), Audiophile. W10. Jukebox does not work with either MIDI or Real Tracks, on any directory with songs, with 2.....50 songs, all of them working normally in BiaB (or BiaB VST plug-in). And I know for a fact that Jukebox worked some time ago because I used it normally.
Have you tried returning to factory settings? You can do that from the Options menu, third item from the top - see if that helps at all. "Return most" should be sufficient.

Originally Posted by parapente
Perhaps when other users (not necessarily all) are reporting that it worked and it stop working, perhaps there is something broken.
I agree that there is something to address here - however, we need to identify the problem before we can fix it.

Originally Posted by parapente
I'll reach support in the weekend.
Perfect - I'll test the jukebox with your files as soon as I get my hands on them. To anyone else experiencing this problem, please zip your folder of songs and email it to support@pgmusic.com attn me, and I will test those too.


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@ Simon

As I said, the Jukebox failure happens with any directory, simple or complex, any songs with melody or not, MIDI or audio. For example try
G:\bb\Songs and Lessons\50SONGS (Comes with the installation, 50 old BiaB songs apparently created in 1991 !)

I tried to use default preferences. I have very little options, my configuration is almost standard. When recovering my configuration I had a momentarily crash, and I had some trouble recovering my original configuration. Another bug that cost some time. Life is too short to try to understand this new issue.

But then the jukebox worked! As I said I use only a few non-default options, so I suspected that I am in a better position than PG Music to identify what does not work in BiaB faster. I tried 2 or 3 simple things that should NOT be related. But at the 3rd or 4th attempt...

It is this, believe it or not (see figure).

If I enable "write chords to track" (something really useful to import songs into Reaper using advanced scripts), the jukebox does not work. If I disable the option it works. It is totally systematic in my case. Does not matter which directory, MIDI old styles from the 90's or latest. Larger or smaller directories. This is (in my configuration) what makes the difference.

Regards,

L

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Originally Posted by parapente
It is this, believe it or not ..

Not only did I believe it, but I actually confirmed it here! Nice detective work.


BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, 1TB WD Black NVMe SSD, 2TB WDC Blue SSD, 1TB WD Blue, 2 TB SK NVMe, 6 TB External, Motu Audio Express 6x6

Band-in-a-Box for Windows
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Confirmed here too! I've added it to our bug tracker with the tracking number 4662.


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