I've been a BIAB user since the 90's and I agree 100% with what Robert Wood's concern. Selecting the best value upgrade path is hugely confusing. You answered his question, but couldn't you take another step toward making it just REALLY easy for all your upgrading customers to know exactly what they will get when they choose an upgrade package?

I suggest that you give us the following information in a concise clear way:

If a customer has Pak "X" from the previous year, and chooses an upgrade to Pak "Y", they will get the following new or upgraded content (provide a detailed list and make it clear that everything else is the same as the previous year).

You know this information, why make it difficult for us to understand it? It's not really necessary to do this for older Paks from multiple prior years - just provide the info for the previous year to the current year and it will remove a lot of the confusion.

Please and thank you :-)

Tom