Bob, I don't know how one would determine the percentage of repeat customers vs new customers; I'd guess that would be internal and company-proprietary data.

However, I agree that most of the new features that come along don't apply to me either. I have too many RTs and RDs to effectively hunt through to find what I hear in my head. Interesting enough, for me this hasn't been all bad because it has forced me to compose much more on my physical keyboard than would otherwise be the case, thereby contributing to my overall music skills.

But I can say that I do upgrade every year for 2 basic reasons:

1. PGM is an innovative company and BiaB is a great product deserving of my continued business and favorable word-of-mouth. My loyalty has been earned.

2. I have hopes that future upgrades will have relevant improvements such as smart search, filtering and mapping capability to address the above mentioned "too many RTs problem". Perhaps this, and other features that musicians need, will be implemented in the coming months via AI solutions.

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BiaB 2025 Windows
For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.