I bought my Guild Starfire V from Sweetwater a few years ago. The box arrived with a hole about the size of my thumb in it near the upper bout. I put my finger in the hole and it did not seem to be around anything but packing. I called my rep immediately. We planned to wait the usual 24 hours before opening the box. (One of the longest days in my life.) The full plan was for the rep and one of their techs to conference call after the call.

When I opened the box, there was a second box inside. The guitar was in a hard shell case in the second box. And, the guitar and case were perfect.

The packing saved the guitar from any damage. I called the rep back and he still put a tech on the call to make absolutely sure I did not see anything wrong with the Guild.

A while later I took the Guild to Sweetwater for a general setup and they agreed whatever put the hole in the box did no damage to the guitar. (I live about a 4 hour drive from the store.)

As for Plek, I am not sure I would do it. A lot of manufacturers already do it before they leave the factory.

Sweetwater is great!

...Deb

Last edited by DebMurphy; 08/11/24 03:15 AM.