Greetings kminht89,
Welcome to Band-in-a-Box and the forum.
You will receive more views and thus have a much better chance at receiving advice by posting your question in the
+++ Band-in-a-Box for Mac +++ forum section. This forum section is mostly used by PG Music to post responses to frequently asked sales and support questions.
When reporting your issue it is extremely helpful to provide (1) what version of Mac operating system your computer uses, (2) the type of Mac computer you have (Mac mini with Intel for example) and (3) the Band-in-a-Box build number (for example Band-in-a-Box 2023 Build 707).
You may want to verify you have the most recent version of Band-in-a-Box for Mac on your computer. You can do that
+++ HERE +++