It should give a detailed error message and allow you to email it to PG Music Support. You might also be able to post the message here.

It might be related to the sound settings being used on the Surface Pro.

Is there a large message attached to the error that you could post?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.