Hi Gary, sorry to hear you're having trouble!

A couple questions - where is BIAB installed, on your internal storage or external? Do you have any other audio software running at the same time as BIAB? Which build version of BIAB are you using? (You can find that from Help > About Band-in-a-Box, next to where it says Version 2024).

As Matt mentioned, try out the different options for audio driver type. MME is usually the most stable and reliable so that's usually the one to try first. Otherwise, let us know what audio driver type you're using - this is found under Options > Preferences > Audio.

With certain tracks not generating, the first thing to try is a different song (or preferably a new empty song file) with the same style that wasn't working. If the tracks still don't generate there, rebuilding the Stylepicker often helps. Check if any of the tracks say "N/A", as that indicates that the particular Realtrack is not found - you can see what content BIAB has found or not found by going to Help > What Add-ons Do I Have (but do a rebuild first).

For the MIDI not recording, make sure the record dialog is set up to record MIDI and not audio - there are two black drop-down menus to select which track you're recording onto, try setting Record Audio to None and Record MIDI to an empty Utility track. Also, ensure that no other audio apps are running, as they may try to lock onto the MIDI device and prevent it from working in other apps.

Rather than using the Soloist dialog, in your case it's likely better to build a soloist manually using the MultiRiff feature - in short, you can use it to choose exactly where a soloist (or any RealTrack) plays, as well as regenerating parts of the track instead of the entire track. There's a tutorial on it here:


If you continue to have trouble, a complete reinstall might help. Also, since you have the 2024 version, you can still order a hard drive - send an email to sales@pgmusic.com and we can send an order link for it, as it's not possible to order the drive on its own without one of us creating a custom order for it.

BIAB should not stop recording or playing when you play your MIDI controller. It sounds like a setting may be corrupt. Try this - close BIAB, then go to a File Explorer window and navigate to your BB folder (usually c:\bb), then in the Preferences folder highlight the "intrface.bbw" and "MySetup.DK" files and delete them. Then run BIAB again and try recording. Deleting these files is a hard-reset for your preferences, so you'll have to set up your audio and MIDI drivers again.

Please let us know how it goes!

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