Matt, there is probably more than one way to do this. I entered the serial number in the IKM Product Manager (their app) after which the sound files were available to download from the IKM My Products page on the IKM site. Floyd used a different method that worked as well.

DC Ron
BiaB Audiophile
Presonus Studio One
StudioCat DAW dual screen
Presonus Faderport 16
Too many guitars (is that a thing?)