just to make it clear, the = sign was not in the style name, it was on the menu bar next to the guitar part
i hope the screen shot appears!

during live chat support told me that normally means the instrument is not 'part' of the style - ie a native instrument but as the RT in question is supposed to be part of the style I think that may have been the clue that gave them the idea the bug was with the RT.

when the style 'called' it, the RT did not respond properly - or at least that's my guess

took a while to resolve but plaudits to PG for sticking at it and identifying the problem and promising to fix it

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