I think the "culture" has a lot to do with it. By that I mean a "micro" culture as opposed to a macro (national) culture. We've all seen it. Sometimes you've worked in a place where everybody is helpful and friendly. Other places may have less interaction and folks keep to themselves. I hang out on another (non-music) forum. If someone starts getting insulting there, the moderators just dump them out. As a result, everybody is always nice. I don't join in on those posts where necks are bowing. Also if someone starts a thread being accusatory or a little cranky, I keep away from it. Finally, some of it has to do with how thick your skin is. I asked a question once and got a short response to refer to the manual and/or support forum. I didn't take offense at that because it's exactly what I should have done. At least now I've been reminded to try that first. Sometimes I find the answer, but sometimes I don't. If the manual had a better Index.........

If we all reflect for a moment, I think that we can all agree how very fortunate we all are to have folks on here who are willing to help others. I don't know much, but if I know enough to try and help someone, I do. Some forums put the FAQ's as the first thread with a "sticky". Maybe that would be a help to the new folks. Other forums actually have sections for the new folks to go to for basic questions. I will conclude with saying that if someone gets under your skin with some caustic or snide remark, just don't respond. If everyone does that, they'll soon get the idea. Just my 4 cents....

Stan

Cornet Curmudgeon