Hi, NIgel -

Actually, I ended up opening a help ticket with them and they sent back the following:

Quote
Thanks for writing in and sincere apologies about this.
We're currently experiencing an unexpected outage, but have all hands on deck right now working to resolve the issue.
We're updating our Status page with more details here and will communicate there when we are back up and running.
Thank you for your patience here. Please let us know if you have any other questions or concerns after this is resolved.

Apparently, the problem was on their end.

That being said, I've now been able to listen to it. A great rendition. It was worth the wait.


John

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