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Band-in-a-Box for Macintosh
Joined: Apr 2017
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I am wrapping up a couple of weeks consulting with Apple over what I will call Sequoia Hell. I'll spare the gory details but all problems except one were due to Sequoia changing Permissions on most of my Users files.

Yesterday, after a complete Time Machine Restore, BIAB crashed immediately — no spinning Beach Ball, nothing. A couple other apps crashed the same way so I started firing up Uninstallers and downloading Installers trying to put Humpty Dumpty back together — all crashed the same way before opening. What the ????

Although most Mac apps are now Apple Silicon Native, many installers and license manager apps are not. As we all should know, BIAB and the BIAB Install Manager are not AS Native either which got me wondering if this was really a Rosetta II issue.

Apple's documentation states that, if an app requires Rosetta II and it is not installed, there will be a pop-up you can click on to install. I wasn't getting a pop-up but nothing else was making sense so I called my contacted in Apple Support this morning and was eventually routed to someone who had heard of this before. She wasn't sure about the cause but told me that there is a Terminal Command in case the pop-up doesn't appear:

Open Terminal (in your Utilities Folder). Copy the following and paste it into Terminal:

softwareupdate --install-rosetta and hit the Enter or Return key.

You will see a few lines ending in Type A and press return to agree: Type in the following:

A and hit the Enter or Return key.

I got a few lines of errors but then it reported, Install of Rosetta 2 finished successfully

BIAB and all my other troublesome apps now opened as they should (except Dropbox but that was a different problem and their Support gave me a different set of Terminal Commands to fix that).

Hope no one else will encounter this but, if you do, now you know.


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
Band-in-a-Box for Macintosh
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Thank you Mike,
I recently updated OS to 15.0.1 after waiting a few months (I try never install release 0 of anything).
I haven't seen any hiccups including BIAB. I don't use the DAW plugin.
Admittedly I don't work my machine anywhere near as hard as you do.
Mostly just Logic and some GIS work.

Just for my interest I checked SysInfo under Software and Installations to see that Rosetta Installer was in place and RosettaUpdateAuto was firing. As things on my machine "appear" to be ok, that checked out.


biab2024(Mac) Latest Build
Mac OS Sequoia 15.0.1
Apple M2 pro 32GB Ram
Logic Pro 11
Band-in-a-Box for Macintosh
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Mike, I wonder if this is a worthwhile item for the User Tips and Tricks section? It seems to be a very challenging item to resolve for those who may encounter it.


BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Macintosh
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Originally Posted by AudioTrack
Mike, I wonder if this is a worthwhile item for the User Tips and Tricks section? It seems to be a very challenging item to resolve for those who may encounter it.

I never go to Post Your Tips and Tricks Here but that's a good idea and will re-post it there.

Thanks!


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
Band-in-a-Box for Macintosh
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Thanks for this Mike, I'll add it to our tech support repository


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