Originally Posted by Rustyspoon#
I've never tried to monetize or anything like that. My account is paid. $120'ish a year. I use it to share with family, friends and Showcase. Sometimes I want to check mix in the car and use phone to stream. I do get "ads" listening to my own stuff.

I wrote to SC support - questioning these ads on paid account. Ticket opened on November 6th. On November 21st I received this reply:

"Hi there,
Thanks for getting in touch with us at SoundCloud.
We’d like to inform you that at the moment we’re experiencing a higher than usual number of requests that unfortunately is preventing us from responding as quickly as we’d like to - we apologize for the inconvenience.
If your matter has been resolved in the meantime, please consider this ticket as closed.
If you still need help with your request, please reply to this email and we’ll be happy to get back to you as soon as possible. Please note that this may still take a while."

I am looking at other options or just hosting my own tunes, I don't think these crooks who failed to reply in 22 (!!!) days deserve my money.

We put in an issue help request in May and didn’t hear for two months after a msg like yours. And then they asked if it had been resolved. 🤷‍♂️

Bud

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