Hi all,

I'm trying to download and install the Ultrapack, and running into several problems:
1.) Even though I have a newly formatted external 4TB hard drive (WD gaming drive), Install manager sees the directory but falsely indicates "0 bytes free", and in bottom status bar "Note": You do not have enough space on the selected hard disc)

2.) The install manager will allow me to download all files, but after downloading ONE file, it does not move onto the next file and begin downloading it. At this point, if P press "Pause" and then "Resume", it will begin downloading and finish downloading only 1 file - even though it is set to "Download all files" - and again I must manually press pause and resume.

Anyone have a suggestion ?

PS - from the error log:
[2024-12-30 20:23:10.515] [error] (renderer) Error report. App Build: , OS: Windows NT 10.0.19045, Electron Version: Electron 15.5.2

A few lines from the main.log:
[2024-12-30 18:46:28.452] [info] (renderer) Checking disk space
[2024-12-30 18:46:28.454] [info] (renderer) Disk space available { bb: null, rd: null, rt: null, dl: null }
[2024-12-30 18:46:28.455] [info] (renderer) Remaining bytes: 108752609008
[2024-12-30 18:46:28.456] [info] (renderer) diskSpaceAvailable.dl: null
[2024-12-30 18:46:28.457] [info] (renderer) diskSpaceAvailable.bb: null
[2024-12-30 18:46:28.457] [info] (renderer) diskSpaceAvailable.rd: null
[2024-12-30 18:46:28.458] [info] (renderer) diskSpaceAvailable.rt: null
[2024-12-30 18:46:28.458] [info] (renderer) You do not have enough space on your hard disk to download all the files.
[2024-12-30 18:46:28.693] [info] (renderer) Disk info parsed (get-psdrive): [
{ Name: 'C', Used: 0, Free: null },
{ Name: 'P', Used: 0, Free: null }
]
[2024-12-30 18:46:28.694] [debug] (renderer) Disks reported by the system: prev: 2 cur: 2
[2024-12-30 18:46:36.205] [debug] (renderer) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:36.206] [info] (renderer) Validating bbDir folder path and getting disk info for: P:\bb
[2024-12-30 18:46:36.207] [debug] (main) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:36.207] [debug] (renderer) Starting loading animation.
[2024-12-30 18:46:36.208] [info] (renderer) Getting disk information and validating paths: { bb: 'P:\\bb' }
[2024-12-30 18:46:37.400] [info] (renderer) Disk info parsed (get-psdrive): [
{ Name: 'C', Used: 0, Free: null },
{ Name: 'P', Used: 0, Free: null }
]
[2024-12-30 18:46:37.401] [info] (renderer) Validating bb path: P:\bb, Root: P:\, lastPart: bb
[2024-12-30 18:46:37.402] [debug] (renderer) Checking if disk is mounted: P:\
[2024-12-30 18:46:37.402] [info] (renderer) Displaying disk info for bb (P:\bb). null free on P:
[2024-12-30 18:46:37.403] [info] (renderer) Disks validated. Setting bb folders registry/config. newDir: P:\bb
[2024-12-30 18:46:37.404] [debug] (renderer) System arch is x64
[2024-12-30 18:46:37.405] [debug] (renderer) Updating registry key: HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BB_is1
[2024-12-30 18:46:37.406] [debug] (renderer) Setting BB install location in registry: Inno Setup CodeFile: DataDir0, P:\bb
[2024-12-30 18:46:37.469] [info] (renderer) Possibly updating the bbDir folder
[2024-12-30 18:46:37.470] [info] (renderer) Updating the bbDir folder
[2024-12-30 18:46:37.471] [debug] (renderer) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:37.472] [debug] (renderer) Ending loading animation.
[2024-12-30 18:46:37.472] [debug] (main) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:37.473] [info] (renderer) Finished validating new Dir. Will update download/install status if necessary
[2024-12-30 18:46:37.474] [debug] (renderer) Starting loading animation.
[2024-12-30 18:46:37.474] [info] (renderer) Getting remote file info and updating file status
[2024-12-30 18:46:37.476] [info] (renderer) File: bandinabox_realband_2025_full.exe, Code: FULL2025, Size: 2004814528, Status: ready,
[2024-12-30 18:46:37.477] [info] (renderer) File: songslessonspak.exe, Code: SLPAK, Size: 546693560, Status: ready,.

.....
[2024-12-30 21:27:49.527] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:49.862] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:49.863] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:52.894] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:52.895] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:53.254] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:53.255] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:28:47.662] [info] (renderer) User selected product: #p-BBUP2025PAK-I
[2024-12-30 21:28:47.663] [info] (renderer) No action taken as this product (p-BBUP2025PAK-I) is already selected.
[2024-12-30 21:29:48.924] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:29:48.925] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:32:48.924] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:32:48.925] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:35:48.925] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:35:48.926] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:38:48.918] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:38:48.919] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:41:48.919] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:41:48.920] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:44:48.925] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:44:48.926] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:47:48.923] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:47:48.924] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:50:48.916] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:50:48.918] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:52:00.222] [debug] (main) Setting config data: windowSize , { width: 1150, height: 1045 }
[2024-12-30 21:52:00.238] [debug] (main) Setting config data: windowSize , { width: 1153, height: 1045 }

[2024-12-30 21:52:00.553] [debug] (main) Setting config data: windowSize , { width: 1327, height: 1045 }
[2024-12-30 21:52:00.584] [debug] (main) Setting config data: windowSize , { width: 1330, height: 1045 }
[2024-12-30 21:52:00.700] [debug] (main) Setting config data: windowSize , { width: 1331, height: 1045 }
[2024-12-30 21:53:48.914] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:53:48.915] [info] (renderer) Monitor: No stalled downloads were detected

BB/RB 2025
Windows 10