Hello,

I am dropping in screen snips of the score that shows up first and the one that is behind it once I exit the first one. The score that shows up first is in the exact format (looks to be the same) of a song I rendered and uploaded to my YouTube Studio. I currently have found two songs that open with this attached.

I hope this helps. As stated above, I just want to create a new, uncorrupted file without hours of work. I will try the recommended REAL TRACKS idea and see what happens.

Let me know if you need anything else.

Just a hint of my other problems: I have BIAB 2024 (64 bit) with all upgrades. The red fill for notes does not work. Support has ostensibly been working on this for over half a year. I had the problem about a 18 months to 24 months ago and they cured it. Not this time, though. Why did it come back?

At the end of my withs, I bought a brand new extra powerful Dell Computer (even though my previous computer had the horsepower to run the BIAB program), with two terabytes of storage, high speed processor, loaded BIAB 2024 on it again, and the red-fill for notes still does not work. Also, the BIG LYRIC window does not have lyrics in it.

But here is the strange thing. I have two 2024 BIABs on my computer. I do not know why. The other is a 32-bit version. When I use it, the red fill of the melody notes works, and the BIG LYRIC window is populated with lyrics. My local tech said, "Heck, just use the 32 bit BIAB." Well, I paid for the 2024 64-bit and I want it to work correctly.

Recently I queried support@pgmusic.com and asked them, "What would happen if I paid for the entry level 2025 BIAB and installed it. Would that cure my problems?" So far, there has only been silence. It is only $50 or so dollars so it is not that much money, and it is supposed to be backwards integrated to work with past versions. In the past I have always bought the full-blown versions.

It seems I have been in near constant contact with various members of the support techies, but on these things, there is seemingly never a solution.

George Carlin, noted comic, once said, "Just because I have rear view mirrors on my commode doesn't mean that I am paranoid." Well, I am a bit paranoid about this. I am worried that openly discussing this might affect how much attention I get by the support people. I hope this does not affect them. They have been working hard on these problems and the voluminous emails I have received will attest to that. But, like Moses, I seem to only be able to look into the Holy Land (Canan) but never get to enter it."

I did an internet search and learned that BIAB has 31 employes. They must be extremely busy or overworked.

Enough. I am tired.

Natcheztoo (Jerry Krouse)

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