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Band-in-a-Box for Windows
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Joined: Jun 2024
Posts: 5
Newbie
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OP
Newbie
Joined: Jun 2024
Posts: 5 |
Hey team!
In the process of switching to a new PC. I've kept all the realtrack.exe files, and am trying to use the Master RealTracks Content Installer to install them all in one hit.
The problem is I don't seem to have kept the installer exe. It doesn't show up in the BIAB installer. And when I try to download it from my PGMusic account page, I'm told the servers are unavailable.
I do have an Ultra Pak. Is there any other way to get the Master RealTracks Content Installer? I really don't want to sit around a whole day installing each reatrack.exe individually.
Thanks in advance.
John DC
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,729
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,729 |
You can find any of your downloads by logging into the User Product portal (My Products) https://www.pgmusic.com/userportal/loginIf you are not using the Install Manager, and are instead looking for the "Master RealTracks content installer", which is the exe I think you are talking about, click on the "Show all available download files", and you will find it in the list there. Note - you could also transfer the bb folder to your new computer via an external hard drive
Last edited by Andrew - PG Music; 04/13/25 09:17 AM.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Jun 2024
Posts: 5
Newbie
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OP
Newbie
Joined: Jun 2024
Posts: 5 |
As I say, when I do that and go to download the Master Realtrack content installer, I get the following message.
"The requested URL ......master_realtracks_installer_2022.exe was not found on this server."
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Band-in-a-Box for Windows
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
As I say, when I do that and go to download the Master Realtrack content installer, I get the following message.
"The requested URL ......./master_realtracks_installer_2022.exe was not found on this server." I can confirm that the link for that file does not work - I'll have our webmaster take a look.
I work here
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,729
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,729 |
Thank you - I see.... this is fixed now.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Jun 2024
Posts: 5
Newbie
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OP
Newbie
Joined: Jun 2024
Posts: 5 |
Yep. That did the trick. My BIAB is up and running again, ready to make music.
Thanks so much, guys!
Cheers!
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Band-in-a-Box for Windows
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
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Wishing you an egg-cellent weekend!
— Team PG
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