Originally Posted by Andrew - PG Music
For the frozen file it probably doesn't matter. Thanks for testing safemode.txt - so the problem happens at factory settings.
Do you have an original Band-in-a-Box UltraPAK hard drive, and are you running Band-in-a-Box directly FROM the hard drive?
Or have you copied the program to your internal Mac drive, or another hard drive? Please detail.
One thing I would suggest you do is run the build 806 patch installer again (select the appropriate hard drive) which will fix any permissions problems there might be with those files.... just to be sure, though I'm guessing you have done that already.

Thank you.

No UltraPak HD (you mean a physical HD from PGMUSIC? no, I don't have that.)

It makes no difference where the files are installed, external, internal, the issue is still there.
Since October 2024 I've tried 10 different Macs, and 3 different operating systems. It always happens.

From today I'm now on BIAB Mac 2025. The issue is still there. Please watch this video, it's live for another 23 hours.
https://wormhole.app/LOP3Xy#wxa-Sa6q85SH2RZynU78Mw

I accept you're not seeing it, so there must be something unique.
Can you send me your TEENAGE save, and your preferences, and let's see if it still happens my end, yes?

It would really really help, so the person you're replying to can reference what you're replying to, if you used the "quote" option when replying. : )

Lastly, can i try an older Mac BIAB? What's the oldest I can try, are they available to download? I'm on Sonoma across 6 Mac now, the onstage Macs.