Yep, plus that H&A muso mentioned specifically says USB2.0, so that's replicating what you think the problem is.
Maybe buy a powered USB hub first (just a thought as a cheap test) It could be the device doesn't get enough power from the laptop

Next, in my mind, would be the cable. I had to buy a pretty nice USB cable to get my Focusrite to work where I wanted it (15' cable). Cable may be a mismatch etc.

Last edited by rharv; 09/28/25 04:20 PM.

I do not work here, but the benefits are still awesome
Make your sound your own!