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#864518 10/08/25 05:15 AM
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We just went through over 3 weeks waiting for the technician to repair our Internet. Some junkie had stolen the cable at the node for the copper. That was in the summer. Maybe July.....

So yesterday morning it went out again. This time, I'm thinking it's the 25 pair wire that the technician said had a bunch of "bad pairs" in it and if I understood him correctly, there was no spares remaining. Our neighbors are still online. This time the expected wait until the technician shows up is a mere 2 weeks. If they have to replace the 25 pair cable, according to what I was told last time, the technician doesn't have the equipment or materials to lay new cable so another work order and wait time is involved.

So ... The last time this occurred I had an interesting thing happen and it's happening again.
For some reason, my office computer is running it's programs extremely slow. I have a billing program for my business and open office for word processing. Both ran like molasses in winter yesterday. I was trying to write up an AAR (after action report) for a recent K9 search and I couldn't get the program to open the file. After 3 reboots I gave up. I'll be running my DAW today to finish the guitar tracking for a new song. Last time we had no Internet, the DAW took forever to do certain things. As soon as the Internet was restored, it went back to running like I normally expect it to.
Am I crazy? Wait.... Don't answer that. Let me put it another way..... Is it possible that the Internet connection is somehow responsible for the noticable speed difference in the programs or am I imagining it?


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You can make excuses or you can make progress but not both.

The magic you are looking for is in the work you are avoiding.
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Does your DAW access the Internet for any reason? If so, it could be a clue, if not, I'm clueless.

I had a problem with my Internet for years. I live near salt water, the telephone cables are old, and that means corrosion. Te telephone cables pass few homes per mile of cable. That makes replacing the cables something Bell South and later ATT doesn't want to do.

As all the available good pairs got used up, the phone/Internet would go out frequently. If they said, "We'll fix it in 3 days" a call to the phone company threatening to report them to the Public Service Commission, which regulates their rates, would get it fixed in a hurry.

Then came cell phones, and the PSC no longer regulated ATT. So the phone went out, and it took 3 days to get it back on. Since I run a business, that was unacceptable so I switched to the Cable TV company (Comcast).

I don't watch TV, and don't have TV service, all I get from them is Internet. It's quite reliable and when it fails it doesn't stay off for long. Why? Thousands of people not watching TV get irate.

The downside is this, if a hurricane comes, the Cable TV will surely be out. I've had copper wire phone service in hurricanes, because it doesn't need additional power, but CATV needs power supplies every few miles and if one goes out, everything downstream goes out.

Sorry about the long explanation.

You may want to switch your phone to the Cable TV company's infrastructure.

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Some coincidences appear to show that big brother is watching. I don't know for sure, but..


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I haven’t had extended cable internet outages, but if I did and my computer’s performance suffered, the first place I would look is in the Preferences for each program. I would turn off Check for Automatic Updates (or whatever language each program uses to do that). All those programs trying to phone home can’t be good when they can’t do it.


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As step #1 I'd uninstall any programs you don't need or use.
Then I'd ensure that your operating system isn't waiting to install an update. If one is pending, then do the update.
Then, program by program I would ensure that you have the latest updates for them.

If after all this the problem remains, try shutting down your browser. Some web pages are resource hogs and can cause problems.


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He can't get the latest updates with no internet.

His cell phone could be a hotspot though, if his computer is wireless.
Best I got.
I have used my phone for my computers internet connection a few times when internet was an issue, but I also use comcast for internet (only) and it's pretty dang reliable. And fast.

Last edited by rharv; 10/08/25 04:01 PM.

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I'm on my hotspot right now to reply.

Everything wants to access the internet and I only have programs that I need on my machines. My machines live a very boring lifestyle.

The cable company wants $12,000 to run their apparently gold plated platinum diamond encrusted wire the 1000 feet to my house. That's not happening. None of the other companies cover the area and starlink is too costly on a monthly basis.

I have my State of NC representative's office involved, After all, congress has appropriated countless millions to bring high speed internet to underserved communities. I think I qualify in that category. They are contacting the BrightSpeed representative to the state legislature and they will see if we can speed up the installation/connection of the fiber or at least get an idea of when to realistically expect it to become available. They advertise 300Mb for $50 on their website.... I'm paying that currently, for 20Mb DSL.


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Add nothing that adds nothing to the music.
You can make excuses or you can make progress but not both.

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DSL uses the old copper telephone wiring. They didn’t have to install anything except an inexpensive little filter for line noise. I chaired a three-state committee to bring broadband to our little underserved region. Nothing yet. Good luck.


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See what deals are available for Satellite broadband, probably not a route you want to go down either.

Its frustrating when internet goes down or very slow, my 900 Mbits went down to only a few Mbits a few days ago, I forgot to check my email as they usually ermail us, instead went into resetting router and extender which of course didn't help, and took a while to do

Only then did someone on a forum remind me to check email, and of course the fault was at the providers end.

Any Antiviris running on PC which might be trying to access the net for an update.

Hope you get it sorted.


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Herb, you're not near enough to a mobile phone tower to get cellular?

A friend of mine in rural country switched from ADSL to Cellular and now also gets significantly faster speeds.


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A friend is in the same boat. Power company severed his cable last week and says it will be next week before anyone will go out to fix it. He is in one of those weird pockets of Cupertino where that's his only internet choice.

AT&T owns DirecTV — not fast and weather affects the satellite but, for some residents here in the Silicon Valley, it's their only choice other than 720k dial-up. These folks live walking distance to HP in Santa Clara and the Apple HQ in Cupertino (just a few blocks away from each other). When I worked for them 22 years ago, they had to pay my Comcast bill because there was no DSL. I live two miles away—in the other direction, I'm a couple miles from Google, Microsoft and a whole gaggle of other tech firms.

Speaking of AT&T, they went into my backyard a couple months ago to run optical in my neighborhood—finally, then sent me a letter saying that DSL would be discontinued the end of the month and that I had to convert at no additional cost... So, last weekend, had it done and SpeedTest shows a 4x increase downloading and 20x increase in uploading for the same price. I can live with that.


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I've not a clue as to why our area is different but many net providers here in middle GA accessed the 2024 infrastructure funds to run fiber to rural areas. There are areas on county dirt roads that might only have a home every mile, if that, but they have high speed fiber. We got it this past spring and went from our decades of copper 12-20mps down / 1mps up to a gigabyte up and down -- billed as a gig but actually around 700mps. It's amazing. We can upload a wav about as quick as it takes to tap the send key. The billing is cheaper than the copper was and there were no installation charges - and some of our neighbors' houses are a quarter mile off the road. We're only a hundred yards. I had apparently incorrectly assumed this was a nationwide thing. For our immediate area some of the contracted installers were from Texas. They worked for multiple providers.

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We have 3 or 4 fiber optic choices here in AR where I live. I have AT& T 1gb for $80 per month. My son in law lives 5 houses down from me and he is a Tech for AT&T which he has 5gb which he gets free of course since he works for them. The only problem we ever had was someone was burning leaves and caught his shed on fire and burned down the power lines which knocked out a whole lot of us for a day.
I have not had DSL for many years now.


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I'm looking out my window at a fiber optic line. Problem is, it belongs to another company*. Mine offers 1 gig over cable TV so I'm not complaining, but it goes down often enough to be annoying (especially in the rain). Will they install fiber to the curb? Yes, but the company covers from populous Westchester County of New York (White Plains, north of New York City) up to the rural areas of farmland in the Hudson Valley. I live one mile from the northernmost area they serve. Guess who gets fiber first? Will I still be alive?

*cell towers require fiber optic service


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We do not have fiber optics and it will be a long time before we do. They are slowly installing fiber optics in Rochester NY and other areas near it. The problem is that us and many in our area have buried lines, thus we will have the most expensive line installation costs. Plus we are very close to the edge of our county line, around 30 miles from the area in Rochester that has fiber optics.


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Originally Posted by MarioD
We do not have fiber optics and it will be a long time before we do. They are slowly installing fiber optics in Rochester NY and other areas near it. The problem is that us and many in our area have buried lines, thus we will have the most expensive line installation costs. Plus we are very close to the edge of our county line, around 30 miles from the area in Rochester that has fiber optics.

We built our house 37 years ago and had copper phone/net until this year. For the past 10 years we’ve been within .6 mile of fiber but as you alluded we opted for underground utilities along our dead end road. Our acreage is part of a 10 home development and the lovely forested winding road would be ruined view wise by overhead lines and poles. But little did we know how long it would keep us from fiber. Apparently the flood of infrastructure money, as mentioned in my previous, response, finally made it profitable for several of the net companies to lay underground fiber.

Bud


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Why is this the hottest thread on the forum? And why can't I take my eyes off of it??? Probably because life without an internet connection is the most bone chilling, nightmarish scenario imaginable. Rooting for you, Herb!

I do frequently take "internet-free holidays", and enjoy them a lot. But I control them. Herb's situation is of course different...


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We don't have fiber optics here, and I doubt I'd see it in the next few or more years.

I live off a 30 mile road. To the east is a 2 mile wide lagoon, a barrier island and the ocean. Tto the west is a protected wetland. Most of the lots are 50 acres or so, and other than a half dozen short dead-end spurs there are no cross streets. All this points out to is this: There are very few homes per mile of cable, so the return on the investment is poor.

I live on one of those dead-end spurs. Before zoning, a guy divided his 56 acre lot in two, and on one side of the divide, redivided them and built one cottage per year. Mine was built in 1950 and sits on not quite a half acre.

So if they ever decide to invest in fiber, they would probably start in a more densely populated section of town where they can get more bang for their bucks.

But for me, living near the water in a half acre of greenery is worth the cable TV upload/download not so speedy speeds.


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What I was told is the fiber is in the ground but hasn't been terminated yet.

As far as satellite or star link.... Many years ago I used to install satellite Internet. It wasn't very good. Customers complained about it a lot. Star link is 3x the cost of land based Internet plus the equipment.

The last time we had the outage in July I went looking for a cellular option. Sprint, Verizon, AT&T, even my own cell phone company..... None of them had a tower close enough based on my address location to provide their service over the data network. Interestingly enough, my cell phone carrier could provide me with the upgraded service package that lets me turn my phone into a hotspot. The downside is that it only works with devices that are directly wireless networkable. Laptops and such.... My DAW is network compatible. My work/business computer is not.

The technician is scheduled one week from today.


You can find my music at:
www.herbhartley.com
Add nothing that adds nothing to the music.
You can make excuses or you can make progress but not both.

The magic you are looking for is in the work you are avoiding.
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Why is your work computer out?
Do you VPN to it or something?

A $10 wireless adapter and it's on the network .. disconnect the network adapter and it's off
yer choice at any time

Last edited by rharv; 10/14/25 04:20 PM.

I do not work here, but the benefits are still awesome
Make your sound your own!
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