|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
why are my biab tracks for acoustic pianos suddenly slightly garbled and distorted? all of the other instruments are clean as a whistle and as clear as a bell. This has just started happening. I had thought that the Style file was corrupt and started another file. Same issue. Has anyone noticed this? I'm using BIAB 2025. FIles are manifesting the same on both 64 and 32 Bit files. Even if I pull it up in BIAB 2024. Any solutions or ideas would be greatly appreciated!!! :-)
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2020
Posts: 2,766
Veteran
|
|
Veteran
Joined: May 2020
Posts: 2,766 |
Hello and welcome to the forums!
What audio driver type are you using? You can find that out by going to Options > Preferences > Audio, in the upper right corner.
I work here
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
I'm using a Focusrite ASIO, and have for many years. This issue has just recently started and it only is with acoustic piano real tracks.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 12,652
Veteran
|
|
Veteran
Joined: Dec 2002
Posts: 12,652 |
You have two immediate options.
1) Hit the Return to factory settings to reset BIAB
2) Switich to MME driver.
In that order.
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2020
Posts: 2,766
Veteran
|
|
Veteran
Joined: May 2020
Posts: 2,766 |
You have two immediate options.
1) Hit the Return to factory settings to reset BIAB
2) Switich to MME driver.
In that order. I would attempt that in the opposite order. If switching to MME does help, then Return To Factory Settings is not necessary.
I work here
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 12,652
Veteran
|
|
Veteran
Joined: Dec 2002
Posts: 12,652 |
Your way may cause more questions. If a quick switch to MME solves his problem (which it likely will) , he will now tell you he has a new problem - regarding why does his ASIO which has always worked "for many years", no longer work? 
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2020
Posts: 2,766
Veteran
|
|
Veteran
Joined: May 2020
Posts: 2,766 |
Your way may cause more questions. If a quick switch to MME solves his problem (which it likely will) , he will now tell you he has a new problem - regarding why does his ASIO which has always worked "for many years", no longer work? Doing an RTFS won't tell us where the problem lies. Switching to MME will tell us whether the problem is the ASIO driver or something else. In addition, what song style are you using, and what BPM is your song?
I work here
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2003
Posts: 24,020
Veteran
|
|
Veteran
Joined: Dec 2003
Posts: 24,020 |
I have a couple of questions:
1=have you tried to reinstall your Drivers?
2=are you using MIDI or RTs
3=have you checked to be sure your settings haven't changed - I have had settings change with BiaB updates.
4=have you checked all of your gains
5=are there any effects on that track
6=check the utility track- lately I keep getting sounds on utility track one and sometimes they are distorted. I have to mute that track. Return to factory settings does not help.
You probably have done the above but sometimes a reminder helps
FWIW - in the past I did not have good results using ASIO with BiaB.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
Hi Guys,
I have returned. I've taken pretty much the last several weeks do everything each one suggested from drivers, to driver types, factory resets to any and everything thrown out. Now I'm back with the same unresolved issue. I was hoping to upload a short .wav file to give you an idea of what I'm hearing and rendering, but do not see a way to doing that. Like before, this ONLY with the acoustic piano Real Track files. I'm running a Focusrite Scarlett, Windows 10, with a Studio One 7 DAW and BIAB 2025 reloaded on a 14 TB USB hard drive that's shared with Spectrasonics Keyscape. Any new ideas?
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2011
Posts: 10,918
Veteran
|
|
Veteran
Joined: Aug 2011
Posts: 10,918 |
Upload a wave file to a cloud service that offers free storage such as Google Drive, Microsoft One Drive, Dropbox or Box.
Make sure the file settings are set so anyone can download the file then post a link to the file here
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,199
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,199 |
why are my biab tracks for acoustic pianos suddenly slightly garbled and distorted? all of the other instruments are clean as a whistle and as clear as a bell. This has just started happening. I had thought that the Style file was corrupt and started another file. Same issue. Has anyone noticed this? I'm using BIAB 2025. FIles are manifesting the same on both 64 and 32 Bit files. Even if I pull it up in BIAB 2024. Any solutions or ideas would be greatly appreciated!!! :-) Are you using the piano tracks at their designed playback tempo? I have found that piano tracks, in particular, do no work too well if they are used at tempos for which they were not designed. The design tempo appears at the end of the realtrack's name. For example: "1700:Piano, Acoustic, Rhythm CountryWaltz Sw 085" is saying that this Realtrack is designed for a tempo of 85 beats per minute and the best result is obtained when it's used in a song at that tempo.
MY SONGS...Audiophile BIAB 2025
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
Usually between 5 and 10 BPM, plus or minus....but still have that same issue when it's on the suggested BPM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2020
Posts: 2,766
Veteran
|
|
Veteran
Joined: May 2020
Posts: 2,766 |
Like Jim mentioned, see if you can upload a wav or mp3 file that we can listen to. Alternatively, you can email an mp3 file to support@pgmusic.com and we can take a look - I'd advise also attaching the SGU/MGU file with the mp3 so we can check that out too.
I work here
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jun 2017
Posts: 2,989
PG Music Staff
|
|
PG Music Staff
Joined: Jun 2017
Posts: 2,989 |
Hi JMarkD! I did get your support email today and sent you a detailed email of things to try - I'll keep an eye out for your return email if those issues don't resolve with the steps we sent you. All the best!
Cheers,
Ember
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jun 2017
Posts: 2,989
PG Music Staff
|
|
PG Music Staff
Joined: Jun 2017
Posts: 2,989 |
Hey JMarkD, just wanting to check in and see how things went! Is everything resolved now? If so you can mark this thread as resolved whenever you're ready. If not, feel free to reach out again.
Cheers,
Ember
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
Hi Ember,
Thanks for checking back in. Still the same issues. I sent Simon with PG Music my files. Still waiting to hear back from him. Also I heasr back this evening from a fellow North Carolinian who now has my files (Jim Fogel). He also is detecting artifacts in my piano file. Fingers crossed some one can get it all figured out.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2011
Posts: 10,918
Veteran
|
|
Veteran
Joined: Aug 2011
Posts: 10,918 |
As mentioned above I've tested two SGU files and listened to two wave files. RealTrack # 811, Piano, acoustic, Solo Acc Pop Vancouver Ev 100 seems to have an issue where the first note or chord in each bar is pitch shifted. I believe the second RealTrack issue mentioned is caused by the song tempo being out-of-range for the RealTracks used in the song. The song tempo is 130. The RealTracks are # 1855, Piano, acoustic, Rhythm, countryboogie SW 140 and # 2639, Piano, acoustic, Rhythm CountryBentNoteJohn SW 110. Links to the wav files are Vancouver Pop EV 100 and 1855 Piano SW 140
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Apr 2025
Posts: 8
Newbie
|
|
OP
Newbie
Joined: Apr 2025
Posts: 8 |
Hi Jim.... I'll have to go back and double check on which bars that track is actually used on...or... want it to be used on. There have been alot of edits on that track in my Studio One Daw. Thanks for investigating this with me/for me. But I do want to reiterate that this is an issue I'm having on multiple songs even if the track BPMs are spot on, or plus or minus 5 to 10 BPM with the RT suggestion. (i'll admit this one is a bit more) What kind of surprised me was that particular RT(the SW 140) was a track that was suggested by BIAB for that particular style. And for whatever reason it's only the acoustic piano tracks that have that hollow, stuttering and garbled sound much like the other file I had sent.
Thank you my friend...I'll get that info to you tomorrow. I'm in retail and it's been a long Saturday....LOL
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,199
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,199 |
JMD, In Song Settings, there is a setting that forces BIAB to use non-transposed Realtracks if they exist. Try this and see if it helps. You will need to regenerate the tracks after activating it. While you are in Song Settings, also try disabling "Natural Arrangements" for this particular song and see if that helps. ![[Linked Image - Only viewable when logged in]](https://www.pgmusic.com/forums/ubbthreads.php?ubb=download&Number=31429&filename=avoid transposition of realtracks.jpg) Most Realtracks are performed in 3 or 4 different keys (some are recorded in all 12 keys), and a Realtrack backing is obtained by using these saved performances to create the backing track. For example... If the Realtrack does not have a chord that is saved in the original key (for example C# major), then BIAB will take the closest saved chord to the key and transpose it to create the required chord. In the case of C# Major, it is possible that either a C or a D chord might be transposed to obtain it if it wasn't present in the original Realtrack recordings. I've found that the Piano Realtracks are more sensitive than many other Realtracks when it comes to transposition and working outside the recommended tempos. For this reason, I often choose to use a Midi Supertrack (MST) with EZ keys rather than a Piano Realtrack. MSTs are much more versatile that Realtracks. The MSTs are created directly from Realtrack performances. When Realtrack is recorded, the information is directly converted to MIDI and the MST grows from there. Just some thoughts that might be useful. --Noel
MY SONGS...Audiophile BIAB 2025
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,338
Veteran
|
Veteran
Joined: Jul 2000
Posts: 27,338 |
Noel reminded me that there are some settings in RealTracks having to do with the quality of the sound. There is a setting about Audio quality, too (and not just adjusting ASIO buffers). Also a setting called something like “This song has problems”. Look around in the Options, Preferences for these. The “problems” one is in the lower right of Noel’s screen shot. I’ll try to find more later.
Test what Noel is saying by choosing a different key for your song.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
Video: New User Interface (GUI)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Watch the video.
You can see all the 2026 videos on our forum!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics85,295
Posts790,690
Members39,854
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean