As an XproMegaAudiophileBonusplusUltraXtraStylesReal kind of guy I am again real mega extra ultra plus bamboozled plus by all the upgrade jargon - again.

What's the difference between an Xpro Style, an Xtra style, a bonus pack style - to be honest I don't care. I would rather play a piano.

All I know is I have Ultrapack and don't need the educational stuff.

The BIAB example of "what kind of add ons do you have" does not help.

To begin with, when I hit "what add ons do you have?" I am never sure if it referring to my current version or if it is referrring to the new version I have yet to download. PG does not make this clear.

There is an explanation of this screen, on the website, in some cubby hole, when I can rarely find it. It's not actually the correct screen - my one in BIAB 2025/6 is complately different. Not ony is it a different layout but it is actually WRONG. When it claims "as you can see". Well maybe you can see, if you work for BIAB. Here is the "explanatory" image:

It states that "in the screenshot you can see that XPro Styles PAK 8 and Xtra Styles PAK 19 are installed" NO IT DOESN'T. It shows that "Xtra styles 16, 17 and 20 and Xpro style pak 9" are "found".

What is the difference again between Xtra and Xpro are they in the bonus pack, or the ......aargh! Where is the 11% of Xrta styles or the 25% of Xpro styles i am seeking?

SHHHHHHHHHEEEEHSHHHHH!

PG what a MESSS. What do your sales department think of all this?? How may customers wil miss buying something they want?


https://1drv.ms/i/c/4aebef484af7e02e/IQBL8VmIlPdISZ4ZIOerA4xkAZKdnJg1pqoF-74_Neug_ZM?e=I9a1b3


Type in "What add ons do I have" into Help and you get kicked out of the website to "powered by google", which does not answer the question.

Last year I tried again to ugrade everything - not even sure what "everything" means in this weird meta verse language - was there not an "everything Pak" too which did not have everything?

All I want is to cover all the bases, for styles and realtracks. PG: A New customer could never hack this, you must loose so many sales.

Here is a pic:
[img]https://1drv.ms/i/c/4aebef484af7e02e/IQBfg4JBKUsXQ6npL_ymZhiJAZp9D1xE5C1D5xsUkywqL9I?e=3jXiY5[/img]

I say all this because PG needs to hear its simply too confusing.

I am really looking forward to the revamp. I will upgrade, but will other's especially new customers and "dippers in", understand all this. of course not.

Go find someone who is not familiar with this process of upgrading. Put them in front of a machine with no conaching. Sit your head sales manager down in front of them and let them watch what happens (without helping at all).

YOU need to address this or loose megaxtraproplus money.

It's been like this for years and PG LOOSES

Get out of your bubble

Z

Win 11 64, Asus Rog Strix z390 mobo, 64 gig RAM, 8700k