I don't think the process of emailing the song would have done that, there's something else going on.

If emailing the file had changed it in any way, it likely would have just become corrupted, and she would have seen an error message when she tried to play the song.

If your student calls us at 1-866-9TECH-PG, I'll be happy to help her figure this out.

Thanks,
Kent
PG Music