Andy,

I've heard what you're talking about with the piano RT holds. In your RT settings, there is a checkbox for 'Jazz Up Triads to Sevenths'. Make sure that is checked.

Also, you may want to listen to some of the piano holds WMA files in the Holds_2 folder. If that is what you're hearing there probably is nothing else you can do except cut back on using them or blend in a Midi hold/shot to the mix.

R